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I think your lights took about the same amount of time it took me to read that. LolIT TOOK ONE MONTH AND ONE DAY FOR THE LIGHT TO ARRIVE. I WILL NEVER BUY NOOPSYCHE AGAIN.
A few days before three weeks, having received no notification I contacted Zach B. He told me the light shipped from China and that he was waiting for the tracking number. Okay, great, thanks so much. A couple of days later: umm hello? Zach: waiting don’t have it yet. Me: ummm hello I have new corals in a new tank that arrived yesterday waiting for a light. I also then email Noopsyche. Zach: I passed along the message, Noopsyche said you should email them — or they can exercise the courtesy of replying to me. Or you know take some initiative.
Noopsyche then replies, “oh, we sent out the tracking number when we sent it to you.” I searched through my junk and delete folders and find nothing, so please send me the tracking info or at the very least tell me where the light is located so I can make plans to buy another one if needed.
I get an email from Noopsyche telling me what is the supposed USPS tracking number — except the the number IS NOT IN ANY FORMAT USED BY USPS and ‘lo and behold the website said it did not recognize the number.
HELLO NOOPSYCHE USPS SAID THE NUMBER YOU GAVE ME DOES NOT EXIST BUT YOU ALLEGEDLY CAN ACCESS THAT NUMBER SO YOU DO IT AND TELL ME WHERE THE LIGHT IS AND THE ETA.
No response. As such, I message Noopsyche and say to process a refund if the light has not been sent. Because I was willing to spend more money on AI blade or 16 rather than give them money at that point.
No response to that message but I later receive an automated message that my item was being shipped but when I checked the NEW tracking number the website indicated the postal service does not even have the light in its possession
— EVEN THOUGH I WAS TOLD SEVERAL
TIMES IT HAD BEEN SHIPPED.
Upon receiving the notification, I asked them to mail the light via overnight given the inexplicable prolonged delay.
No response. The next day the USPS website still said it had not received the item — so that’s how much they (did)respect their customers. Finally received the light four days later.
NEVER AGAIN. It should not be so difficult or take so long just to tell me the item’s location. For a small or “for fun” tank, I rather try the marginally more expensive reef breeder pico or just suck it up and get a blade (or try a few other budget ones referenced in threads here).
Auctions are over, you're safe now.
Me waiting for my order
what would you get with 50% off?For a moment, i thought you said pm you for a new 50%.
what would you get?Well it keeps me from looking at the website over and over.
Now a 50% might be a tipping point though...
Coral at half price.what would you get with 50% off?
pm youwhat would you get with 50% off?
himalayan green or sun god torch lolwhat would you get?
Dang I forgot the snailsI think they'd order more snails
In trouble.what would you get?
and snailsIn trouble.
I keep swaying on that small purple hammer but I should probably quit.
maybe that Paralasis or blue mouthed acan lolwhat would you get with 50% off?
get the paralysis. I love minemaybe that Paralasis or blue mouthed acan lol
UPS escargot?and snails
why not. I give credit where credit is due. less scraping glass. Aiptaisa in my 180 almost gone even the big huge ones. It's either the 17 peppermints or the nudis or both. What a reliefUPS escargot?