TCK 2019 Anniversary Livesale November 16th and 17th

sderise · Nov 17, 2019

RomaAquatics said:
O boy.... Placed an order and I see this
"There has been a critical error on your website."

Same here. Happened twice. But I see both corals in my orders list on the site.

RomaAquatics · Nov 17, 2019

#138971
Spicy Lemon Favites #5 NOV-2019-11-16
Everything all good with this order? I got "There has been a critical error on your website." when I placed the order.

VA5 · Nov 17, 2019

I think that happens if you are paying for a coral and it sells out during the payment part, happened twice last round to me

TCK Corals · Nov 17, 2019

VA5 said:
I think that happens if you are paying for a coral and it sells out during the payment part, happened twice last round to me

paypal may charge your card, (we don't collect it). you will want to call paypal to confirm. Doesn't happen often (usually the sale wont go through)

TCK Corals · Nov 17, 2019

RomaAquatics said:
#138971
Spicy Lemon Favites #5 NOV-2019-11-16
Everything all good with this order? I got "There has been a critical error on your website." when I placed the order.

IT is looking into these errors as we speak

sderise · Nov 17, 2019

TCK Corals said:
paypal may charge your card, (we don't collect it). you will want to call paypal to confirm. Doesn't happen often (usually the sale wont go through)

So if the item is in our order list on your site, is that confirmation that we got it?

Lee's Fragtacular Corals · Nov 17, 2019

RomaAquatics said:
O boy.... Placed an order and I see this
"There has been a critical error on your website."

Same here as well. Items do show up in "My Orders" section on the website. However, I'm not getting a email conformation like yesterday. A little concerning to say the least.

gsb67 · Nov 17, 2019

So if we don’t get receipt from tck... it means it didn’t happen???

gsb67 · Nov 17, 2019

gsb67 said:
So if we don’t get receipt from tck... it means it didn’t happen???

Even if Paypal has it as registered sale?

TCK Corals · Nov 17, 2019

Pm us your email and order #s

TCK Corals · Nov 17, 2019

Lee's Fragtacular Corals said:
Same here as well. Items do show up in "My Orders" section on the website. However, I'm not getting a email conformation like yesterday. A little concerning to say the least.

We triggered gmail limitation again 30 minutes ago, that issue has been resolved again so you should have no issues getting emails now. If you pm me your username or email, I can reissue all todays order emails to you.