Reefmat 1200 high usage?

[TK_KW]

How has your usage been?

They ended up replacing the drive motor. They also sent two new rolls.

Usage- Back to how my first roll was. I just had the first of the two rolls They had sent last me 18 days. That's great in my opinion considering my parameters are typically a little dirtier.

Worst thing was, at no time did the rep say anything about roll inconsistency being a possibility. When clearly this is probably not a isolated event. Ontop of that. A rep responding back and forth once every 24-48 hours was really starting to aggravate me. Considering it took almost two full weeks just to get something sent out in the mail from them. And all that time I was burning rolls don't forget.

One star for their customer response. Ridiculous with things that are time sensitive

 

[Aframereef]

Thanks I just made a new post about motor failure issue. Same group here. Can you add you comments. I want to collect data. I am testing a fix. Thanks

 

[TK_KW]

Thanks I just made a new post about motor failure issue. Same group here. Can you add you comments. I want to collect data. I am testing a fix. Thanks

Sure

 

[reefkeep]

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