I think this will work for you. Kessil's connector are different hence I had to take that complicated route. May be theres a simpler way to do it,
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What configuration you are using ? Your configuration is in /etc/reef-pi/confirmed g.yml file, can you share that ? Also output of 'ip a s' command, to check what network interface pi is using. Are you accessing the dashboard from other device , like computer or phone or from the pi's display itself ?
`dpkg -l | grep reef`, theres a space in betwee dpkg and -l .