Are the Stratons still in production?
I am using the dimmable 8 x54w and runs so well but it won't last forever.
The Straton is no longer being built, it was replaced by the Straton Pro which is not currently available in North America.
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Are the Stratons still in production?
I am using the dimmable 8 x54w and runs so well but it won't last forever.
So what does this mean to your USA customer base that stepped-up and bought this new product from ATI. It feels like we are being abandoned over the long run - not a good feeling.The Straton is no longer being built, it was replaced by the Straton Pro which is not currently available in North America.
Yeah, that is why I bought a spare Straton when this was announced.The Straton is no longer being built, it was replaced by the Straton Pro which is not currently available in North America.
How do? Are you worried about the availability of replacement parts if a fixture would fail? I would imagine that ati would keep stuff like that in stock or they would really shoot them self’s in the foot.So what does this mean to your USA customer base that stepped-up and bought this new product from ATI. It feels like we are being abandoned over the long run - not a good feeling.
ETA on availability of the Pro for the USA and what's the spare parts commitment for out of production units since the Pro may one day be discontinued as well for the then latest model.The Straton is no longer being built, it was replaced by the Straton Pro which is not currently available in North America.
ATI in the US and the Actual ATI in Germany are totally different companies, ATI USA is just a reseller, ATI in Germany probably only care about their European customers, heck they wont even make Youtube videos in english.So what does this mean to your USA customer base that stepped-up and bought this new product from ATI. It feels like we are being abandoned over the long run - not a good feeling.
So what does this mean to your USA customer base that stepped-up and bought this new product from ATI. It feels like we are being abandoned over the long run - not a good feeling.
ATI in the US and the Actual ATI in Germany are totally different companies, ATI USA is just a reseller, ATI in Germany probably only care about their European customers, heck they wont even make Youtube videos in english.
ATI.DE doesn't give two toots about the NA market, and hasn't for the entire life of the Straton line. We can't even get mounting brackets here.So what does this mean to your USA customer base that stepped-up and bought this new product from ATI. It feels like we are being abandoned over the long run - not a good feeling.
ATI.DE doesn't give two toots about the NA market, and hasn't for the entire life of the Straton line. We can't even get mounting brackets here.
It's clear ATI.NA has zero pull within the product line and are basically just a warranty and distributor outlet.
Great lights, but for NA, good luck buying them.
ATI.DE doesn't give two toots about the NA market, and hasn't for the entire life of the Straton line. We can't even get mounting brackets here.
It's clear ATI.NA has zero pull within the product line and are basically just a warranty and distributor outlet.
Great lights, but for NA, good luck buying them.
This is great news! I have 3 original Stratons over my 6-foot tank and love them. They are only a year old so I don't need new lights but when the time comes I fully plan to go with the Straton Pros.Lastly, we are now accepting Straton Pro pre order and special order (depending on the model) so if you are interested please have your dealer place the order on your behalf.
This really isn't about "two toots", rather supply chain problems. By the time Germany had enough material to send us rails, we didn't want them because the fixture was being discontinued. We did not have interest in bringing in a bunch of inventory for a light that was no longer being sold. From what I know the rails do not work on the Straton Pro. This was our choice not there's.
I don't think you have a very good perspective of the situation, while you are right we have no bearing on the engineering of their products, we basically handle everything else this side of the pond. They do listen to feedback on Labs, Firmware etc, but you are right they usually do not ask us thinks like "what features are you looking for on the Straton?" Its more like after the fact we request something and the accommodate it of possible.
Lastly, we are now accepting Straton Pro pre order and special order (depending on the model) so if you are interested please have your dealer place the order on your behalf.
Curious to know if you put out over $4000.00 for these lights would you still be holding this view? Do you own these lights -have a serious investment in them?Not sure that is a fair assessment but it is your opinion as this is mine. The way I have read their posts is that they have been upfront and honest about the lights and their stance on supporting, or lack thereof, if bought from Germany. Honestly that is pretty clear and to the point. Taking that information in if the hobbyist is being realistic it makes perfect sense. We need more vendors to do similar.
With regards to product availability who knows. Maybe it is how the US market works and spectrum preference. Or it is because there is a consolidation going on and only a few products are promoted over others. In either case I don't see them not caring about the AMS market. They do but have their reasons otherwise there wouldn't be any replies here.
In my opinion at least. Hope your day is going well.
So you are accepting pre-orders for new straton pro’s (great to know), but still have not provided a viable solution for current straton customers. It sounds like the path is buy the new Pro’s if you want your lights to be supported for by ATI (firmware upgrades etc.). Do i understand this correctly, if not, please clarify support for your existing straton customer base.This really isn't about "two toots", rather supply chain problems. By the time Germany had enough material to send us rails, we didn't want them because the fixture was being discontinued. We did not have interest in bringing in a bunch of inventory for a light that was no longer being sold. From what I know the rails do not work on the Straton Pro. This was our choice not there's.
I don't think you have a very good perspective of the situation, while you are right we have no bearing on the engineering of their products, we basically handle everything else this side of the pond. They do listen to feedback on Labs, Firmware etc, but you are right they usually do not ask us thinks like "what features are you looking for on the Straton?" Its more like after the fact we request something and the accommodate it of possible.
Lastly, we are now accepting Straton Pro pre order and special order (depending on the model) so if you are interested please have your dealer place the order on your behalf.
Concur - having run four of them over my 365G tank - ok, but nothing special. Everyone seems to ve fixated on specs, and par measurements, but few are showing tanks with great growth….why is that?Honestly guys I have them and results are not better than my previous lights..so you have many othee good choices