Was super excited to order my first WaterBox. What an amazing looking product! Yesterday my 180.5 HD arrived. Excitement turned to disappointment quickly. My tank arrived with two prime freshwater lights and one Hydra 32HD light. I get it, shipping mistakes happen, so I pushed forward and started to assemble the stand. I get to the very last pice, the stand end and find that the holes don't line up. I reported the issues to Waterbox via their reporting system. No one is in the office to talk me down off of the ledge. I now have a partly unassembled stand that I am afraid to move sitting in my family room with folks coming for supper bowl Sunday! UGH!!! Anyone have any experience with WaterBox customer service? PLEASE can someone share some experiences with Waterbox customer service. I am in love with the product! I just want to get it setup. What can I expect?