Im going to keep this thread updated with anything new. I am not going to accept the stand as its and bang it up for something that shouldnt have that issue to begin with. I remember 2-3 years ago their customer service was fantastic u call in. And instead of sending u 1 part they send u a spare one too. It seems like now you cant even get your warranty for anything. Unless i was a poppular youtuber then they would take care of me for publicity.