Hmm odd for them to reference Hydros. But for what it’s worth Hydros did discontinue txt alerts natively in the app in support for push notifications. But they did update the app to allow you to configure what email address gets the notifications to give users a back door to keep getting txt messages. Typically this would be the same as your account email, but someone like me still wants txt alerts and this secondary field allows you to use email to txt forwarding available for many cellular carriers. Here you can see I use Verizon’s vtext address using my cell number and I still get txt message alerts.
I use push notifications too. I have used text notifications as my primary source for 10 years and the push notifications as a backup since they released fusion.
There were different reasons for CoralVue going with push notifications instead of text. As stated you can still get text if you route the emails to you mobile providers email to text conversion system. I believe most provider have this.
That is not correct. They can and do have the ability to not permanently lock out phone numbers affected by this and chose not to due to policy. It is irrelevant whether the fault is the carrier, my own phone, or them. They are choosing not to out of a policy decision not a technical limitation.
Yes, but that doesn't excuse permanently locking out people who had messages bounce. It would be understandable if they were temporarily disabled and they sent a push notification saying as such but allowed you to re-link the phone number with successful messages.
Seems pretty likely to me. He even lives in the right state and has a history of playing damage control for neptune stuff if you look at his post history.
