I have read all the posts and refrained from commenting since I did not preorder but now I just can’t remain silent anymore. After preordering my P4 and purchasing other GHL stuff I have come to understand and expect that there would be glitches and issues in ANY new product launch. Wining and complaining about this fact doesn’t change things neither does EXPECTING that someone MUST communicate with you every step of the way because you spent some money. Tolerance and Patience is what works here, GHL is committed to providing good service and GREAT products to their customers who should stop acting like some spoilt 10 year olds who didn’t get a present on Christmas morning .