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I do find it strange how people expect us to be really patient and understanding with marine equipment manufacturers, if it was new tv or car, you would be kicking off royally.. I really don’t understand this mad, brand loyalty people show on these forums.. there late in delivering by some margin and have done it for the last 3 product launches...
I just have reasonable expectations with the way the world unfortunately is these days. I don't have to like it to understand it.
I don't really see what a brand or product type has to do with anything. You must have missed my post about the stereo.
It seems shipping volume is at all time records with the shift from Brick and Mortar to E-tail/Online shopping.
Not really related to GHL but regular brick and mortar stores still need to actually ship their goods to stores.
I know right!!!I’d love to play a game of supermarket sweep in there
I guess I will never understand people that expect something yesterday. It is an electronic item from a small company in Germany. If you ordered one, then you should know they have sufficiently communicated the delays.
The KH Director was to ship on the 11th of December. On the 16th, GHL sent communication out to those that preordered saying they were delayed and why. Then to appease those that need their things "Yesterday" withing 7-10 days later they followed up with another email providing a status update.
What more do you people expect from a company?? I have to scratch my head and question the behavior of some that say this company hasn't communicated and have poor Customer Service. Shoot, if you were any sort of customer you would have even looked on FACEBOOK, to understand the updates that another person posted in this thread.
For crying out loud, I would love to have my stuff when I snap my fingers too. But they aren't AMAZON.com where you PRIME members get your orders within 24hrs. Just chill out. You will get your order when you get it. Those prospective customers, if you are interested in the KH Director then wait! Otherwise move on and you will regret your purchase down the road more than likely... But that will be your mistake not GHL, because you made the decision to purchase something else.
Okay, stepping off my soapbox.