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Joe's Annual Back to School FLASH SALE!!! - August 7th - OFFICIAL THREAD!!!
- Thread starter Joe Knows Reefs
- Start date
- Tagged users None
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.
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Nope, just going to assume this time its legit. I was actually on the phone with my CC company giving them information about the items I bought, when it was supposed to arrive, etc. when he texted me saying it was dropped off at UPS. I have 120 days to dispute the claim and when I was canceling the dispute they told me if it doesn't arrive within the next few days then to just give them a call again and they'll reopen the case and push it through.
I'm not worried or even frustrated anymore, I just want this experience to be over. If it comes great, if it doesn't then my CC has assured me that with all of issues discussed here, in texts, etc. that I'll get my money back and I'll just move on with my life. One thing is certain, I will be very selective of who I purchase from in the future.
It was my Credit Card company who advised me to cancel for now and see if the product is delivered as promised and its what I ordered. If not then they gave me their direct number to reopen and continue the dispute.
you could always drop in the sale and expose him
Steph72
Tang Mom
I’ve contacted you numerous times about just refunding my money. No response to any of my messages. On your website my order still shows as “awaiting fulfillment “ and since I didn’t get a tracking number I’m guessing that it’s still not shipped out. Please do the right thing and just give me a refund. This is completely unacceptable. Other people may know and trust you, but you’ve given me no reason to have faith in your promises. Please just give me my money back! I work too hard to be taken advantage of. Enough is enough.
All --
I contacted my credit card company--I asked for several refunds from Joe; to be exact 3. He said it takes awhile. On the website, it says refunded, and it has said that for 2 weeks. He contacted me Saturday, and he said he refunded me again, and it takes 3-5 days. I gave him benefit of the doubt and contacted my credit card company today, instead of sooner, waiting for this refund; they are disputing this for me.
This was a total waste of time. I understand people have issues, and things come up, but seriously then take the time to explain that there is an emergency and give us a refund or if you give us an order, give us what we actually order or win for that matter. We all work very hard for our money and it is each of our decisions to buy something, ask for a refund or wait for the items. Joe never gave us that option. Joe made the decision for each of us, either shipped someone the wrong items that they did not order--"executive decision" was his words. We asked for a refund, still no one saw a refund. We all have been more than patient. I don't understand why he doesn't give us a refund. He said yesterday he was going thru messages. I get a hundred messages a day if not more and go thru each of them. What is the issue other than wasting our time and frustrating us more, and making this matter worse.
I contacted my credit card company--I asked for several refunds from Joe; to be exact 3. He said it takes awhile. On the website, it says refunded, and it has said that for 2 weeks. He contacted me Saturday, and he said he refunded me again, and it takes 3-5 days. I gave him benefit of the doubt and contacted my credit card company today, instead of sooner, waiting for this refund; they are disputing this for me.
This was a total waste of time. I understand people have issues, and things come up, but seriously then take the time to explain that there is an emergency and give us a refund or if you give us an order, give us what we actually order or win for that matter. We all work very hard for our money and it is each of our decisions to buy something, ask for a refund or wait for the items. Joe never gave us that option. Joe made the decision for each of us, either shipped someone the wrong items that they did not order--"executive decision" was his words. We asked for a refund, still no one saw a refund. We all have been more than patient. I don't understand why he doesn't give us a refund. He said yesterday he was going thru messages. I get a hundred messages a day if not more and go thru each of them. What is the issue other than wasting our time and frustrating us more, and making this matter worse.
I mean, unless you're Joe on an alt then its not your fault. I get wanting to defend your friend or someone who in the past has always done right. It happens, heck, I was even defending Joe at the start as well but as time went on and more people spoke up about having the same issue it, became hard/impossible to defend.I'm sorry everyone
I think we're all still somewhat hopeful he pulls through, those were some sweet pieces of coral for good prices.. but I think deep down we all know we're going to have to do chargebacks and wait God knows how long before for our CC/Banks to return our money.
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That fish always disturbs me lol
but thanks, I just hate it. Wish there was something I could do to resolve this for everyone involved, Joe included. I know in my heart he never meant for this to happen the way it has
Steph72
Tang Mom
I’ve contacted my credit card company also. Initially after I found out that my box didn’t ship I was totally chill about the situation but after being ignored for a couple of weeks I’m LIVID! Throwing $250 in the trash was never part of this plan. All I know is I’ve gotten nothing to show for it and not even the common courtesy of a response but yet the charges are still on my bank statement. I’ve been trying to convince my husband that I’m not an idiot who fell for a scam on the internet. Yeah, that’s a terrible feeling but he has a point.
Richyreefer
Active Member
Dont feel too bad. 99% of the vendors are very reputable on this platform.
It just sucks, I've ordered from him before and it was fine. I feel like now I HAVE to shop at the bigger names in order to avoid getting scammed. I love WWC, Tidal Gardens, etc. but its nice to support the little guy. Joe has pretty much killed that for me.
It's not coming man, Joe's told me 4 or 5 times mines being shipped. Hell, he told me on Tuesday the order was literally at UPS. Might as well get the ball rolling and start the dispute now
Agreed.
I still don’t get it. I guess I am too trusting
why wouldn’t you be honest with everyone.
say hey- I screwed up here’s your money back.
I'm the same way. I thought when he texted me back that he was for real. Nope, now I gotta jump through some hoops to reopen my dispute lol
It is what it is, hopefully he's not able to scam others on this board ever again
I feel for all of you writing above me. I know it can be said “at least I got something”, but imagine opening a box and 7 out of 10 corals you ordered weren’t in the box because they were substituted and absolutely none of the promised freebies for compensation. I was even more disappointed then when I had no box. Ugh!!!!!
- Status
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.
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