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[Niltonkbs09]

It's looking good i.shpuld be getting my pack.on time

 

[DeepintheReef]

Both my out of state fedex packages from other vendors entered and left Memphis in the same night so hopefully that means they’re getting their stuff together.

And now they’re at the destination sort facility!

 

[FishyFishFish]

My shipment finally got to Dallas last night but now it has sat there for 6 hours, so it appears the problem isn’t confined to Memphis. Scheduled delivery showed ‘by Thursday end of day’ right up until 11:59pm and only then changed to ‘pending’.

I know there’s nothing they can do but still no acknowledgement of the problem from @WWC yet either, which is a bit disappointing.

I’m now off to work, having wasted a day off yesterday, and will now have to wait until Monday to open my box of (presumably) dead things.

Fingers crossed that my issue is an isolated one and everyone else gets their corals on time.

 

[DVal]

What also sucks is that we can't rely on their shipment status on the app. It's so inconsistent that I never know what to believe. Sometimes it updates location status within a few minutes...sometimes hours. I received a package before and it was still saying it was in Memphis.

 

[Niltonkbs09]

Morning everyone had a question since I never order any coral online... once I get my coral while acclimation should I leave the lights on or keep them off and I know not to dip so won't stress out the corals more my shipment it's out for delivery it's 8:37 am Chicago time

 

[Niltonkbs09]

Package here more early then expected but the better there was a hole on my Styrofoam and water leaking inside the bag but let's hope everything it's okay

 

[Revt]

Morning everyone had a question since I never order any coral online... once I get my coral while acclimation should I leave the lights on or keep them off and I know not to dip so won't stress out the corals more my shipment it's out for delivery it's 8:37 am Chicago time

Yes, I normally dim my lights....especially if the shipment was late.

 

[Niltonkbs09]

Yes, I normally dim my lights....especially if the shipment was late.

Thanks yes light are dim at the moment just going to keep lights dim till im done acclimation them thanks

 

[Niltonkbs09]

They all look good thanks @WWC

 

[jgirardnrg]

@WWC Order arrived... all are looking pretty good except the Anthelia. That one may not make it.

 

[blksubykid]

Out for delivery... now redirecting to FedEx facility, lovely. Tracking says customer not available or business closed smh

 

[jgirardnrg]

@WWC This one looks pretty bad (WWC Waving Hand Anthelia)... I don't think it's going to make it. Losing tissue etc...

 

[Niltonkbs09]

Out for delivery... now redirecting to FedEx facility, lovely. Tracking says customer not available or business closed smh

I'm also unsure of my 1 of my zoas

 

[lylesobba]

Not to be a negative Nancy, but Memphis has not been a good sign. Memphis is one of Fedex's shipping hubs. Even if it's not on the path of delivery, your package might end up in Memphis. Memphis has gotten so many packages that they often get backlogged. On more than one occasion, I have had corals get delayed one whole day in Memphis, and have heard of others complain about the same.

My order was delayed in emojis for a Friday delivery. Finally got to me on Monday; water was 53 degrees. The only frag that looks like it might have survived was a neon leather. WWC was great to work with and are re-shipping the order next week.

 

[jgirardnrg]

My order was delayed in emojis for a Friday delivery. Finally got to me on Monday; water was 53 degrees. The only frag that looks like it might have survived was a neon leather. WWC was great to work with and are re-shipping the order next week.

My water was 61 degrees... so far everything but the Anthelia looks ok. There's a Xenia that was opened earlier that's closed down a bit as well, so I'll keep an eye on that one. Zoa's are mostly opened, sticks and Favia's look ok.

 

[Niltonkbs09]

@WWC This one looks pretty bad (WWC Waving Hand Anthelia)... I don't think it's going to make it. Losing tissue etc...

Give it a day let's see if it revive

 

[jgirardnrg]

Give it a day let's see if it revive

Not very hopeful... it's shedding tissue. I just moved it off the rack and downstream from the other corals since it was irritating one of the Xenia I picked up for a friend.

 

[blksubykid]

Delivery was supposed to be at 12pm (pst) today. Has been changed to pending this morning *sigh* feels like I’m going to waste a day waiting and hoping

 

[WWC]

Package here more early then expected but the better there was a hole on my Styrofoam and water leaking inside the bag but let's hope everything it's okay

We do this on purpose on the small boxes to vent the heat pack.

 

[WWC]

My shipment finally got to Dallas last night but now it has sat there for 6 hours, so it appears the problem isn’t confined to Memphis. Scheduled delivery showed ‘by Thursday end of day’ right up until 11:59pm and only then changed to ‘pending’.

I know there’s nothing they can do but still no acknowledgement of the problem from @WWC yet either, which is a bit disappointing.

I’m now off to work, having wasted a day off yesterday, and will now have to wait until Monday to open my box of (presumably) dead things.

Fingers crossed that my issue is an isolated one and everyone else gets their corals on time.

Sorry but once the box leaves our facility it's out of our hands. FedEx is usually very reliable. Less than 1% of our packages yearly have shipping issues. Rest assured if anyone that has issues with their shipment we will take care of you just please contact us via phone or email.