Hi everyone. I'm in a slight bind here and I wanted to request your opinion on here before I contact the shipper.
I placed an order from GulfLiveRock for their premo deco rock. We scheduled delivery for today. However, I just got off the phone with Southwest Cargo who informed me that the shipment will be in at 5:35 pm and they close at 5:30 pm. They are not willing to wait 5 minutes so I can pickup the shipment. I understand why as flights are constantly delayed. They say that the soonest I can pick up the shipment would be at 5 am the next day. The airport is in Boise where night temperatures are currently falling to around 25-30 degrees. Am I going to get 100% dead rock if I accept the cargo tomorrow?
I'm certain that the shipper is going to say the rock will be fine. He has an interest in saying so. But I know you all here are more honest and don't have an interest in him selling me the rock. So will the rock be ok or am I better off having him hang onto the shipment until I can get better weather out here?
I don't mind waiting. I'm in no rush. And the SW customer service rep informed me that there is only one flight that comes in from Tampa and it always arrives at 5:30 pm. So in reality, I cannot receive a shipment same day.
In advance, I appreciate your input. Thanks.
I placed an order from GulfLiveRock for their premo deco rock. We scheduled delivery for today. However, I just got off the phone with Southwest Cargo who informed me that the shipment will be in at 5:35 pm and they close at 5:30 pm. They are not willing to wait 5 minutes so I can pickup the shipment. I understand why as flights are constantly delayed. They say that the soonest I can pick up the shipment would be at 5 am the next day. The airport is in Boise where night temperatures are currently falling to around 25-30 degrees. Am I going to get 100% dead rock if I accept the cargo tomorrow?
I'm certain that the shipper is going to say the rock will be fine. He has an interest in saying so. But I know you all here are more honest and don't have an interest in him selling me the rock. So will the rock be ok or am I better off having him hang onto the shipment until I can get better weather out here?
I don't mind waiting. I'm in no rush. And the SW customer service rep informed me that there is only one flight that comes in from Tampa and it always arrives at 5:30 pm. So in reality, I cannot receive a shipment same day.
In advance, I appreciate your input. Thanks.