Vortech MP40

[kp33]

Just got my brand new mp40 set it up and the wet side keeps falling off. Doesn’t matter which spacer I use. If I use no spacer the thing just bounces on my glass and the wet still falls off. My glass thickness is between 1/4 and 1/2 so I don’t believe That’s the problem. See pic. The one with red arrom is showing where my glass ends I’m pretty sure. Waited a week to get it and this happens. My cheap little hydor coralias never fell off, never had issues with my glass cleaner falling off either.

 

[Pickle_soup]

You have to calibrate them correctly or the wet side with slide and make awful sounds that your neighbor's 17 blocks down will not appreciate. Although it might intrigue your wife...Turn it all the way up to 100% on basic mode, and then attach the wet side. It will pop in place.

 

[kp33]

You have to calibrate them correctly or the wet side with slide and make awful sounds that your neighbor's 17 blocks down will not appreciate. Although it might intrigue your wife...

It doesn’t stay on at all, it’s not that it slides it or moves and stays in the general area of where I have it, it falls to the bottom .

 

[Pickle_soup]

It doesn’t stay on at all, it’s not that it slides it or moves and stays in the general area of where I have it, it falls to the bottom .

That's super weird. Never seen that before. Glass is definitely thin enough, those spacers are pretty good.

 

[Pickle_soup]

It doesn’t stay on at all, it’s not that it slides it or moves and stays in the general area of where I have it, it falls to the bottom .

Does it hold the wet side without the glass in between?

 

[kp33]

Does it hold the wet side without the glass in between?

Yes it does and yeah I set it up and within 5 minutes the wet side was at bottom of my tank while the dry side was still 3/4 of the way up.

 

[Pickle_soup]

Try calibrating it again.

 

[tzabor10]

This happened with mine too. I did the opposite. Set them on the glass with all power off. This lets the magnets “match up”. Then after 5-10 minutes. Slowly turn them on and increase speed. If it persists, repeat the steps. Do not let it fall to the floor. Good luck

 

[Pickle_soup]

I didn't have slip-ups, but I kept getting knocked off, but I have 1/4 inch acrylic so maybe that allowed for it to say on without falling off.

Try Tzabor's method first.

Manu's directions:
Plug the power supply into the driver. If the pump is notalready in Constant Speed Mode, press the MODE buttonuntil the control dial is green.• If there is vibration or excessive noise, carefully adjust thepropeller housing (wet side) by moving it very slightly left,right, up or down until the noise/vibration is eliminatedor minimized (Figure G).• Rotate the control dial clockwiseand set it to the maximum speed,indicated by the blue LEDs.• Press the MODE button to selectthe mode of your choice andthen turn the control dial to thedesired flow rate.

 

[kp33]

This happened with mine too. I did the opposite. Set them on the glass with all power off. This lets the magnets “match up”. Then after 5-10 minutes. Slowly turn them on and increase speed. If it persists, repeat the steps. Do not let it fall to the floor. Good luck

I’ll try tomorrow don’t feel like messing with it again tonight, thank you for the suggestion. Will try after work tomorrow and let you know how it went.

 

[leepink23]

The glass thickness definitely isn’t the issue. I had 2 on an old tank with 1/2 inch glass and it held no problem. If after cutting off and back on it still falls. Contact support.

 

[kp33]

Will do thanks everyone. I didn’t think the glass was an issue as it looks like it’s under 1/2.

 

[kp33]

One thing I will add is when I push the dry side where the sticker logo is I hear a pop like it’s trying to suction?

 

[Pickle_soup]

I really think it's the issue of calibrating it correctly. Sometimes they just don't want to cooperate. It took me about 2 hours to get it to sit the way it was supposed to.

 

[leepink23]

I really think it's the issue of calibrating it correctly. Sometimes they just don't want to cooperate. It took me about 2 hours to get it to sit the way it was supposed to.

I never had to calibrate mine. Just put them in and cut on. Not saying you are wrong, I just never had to do this.

 

[kp33]

Jeez, ok thanks. It’s crazy $60 cheap butt Hydor gave me no issues ever I finally drop. Sone money and step up to a good one and this. Haha

 

[kp33]

I never had to calibrate mine. Just put them in and cut on. Not saying you are wrong, I just never had to do this.

That’s what I did and it fell to the bottom.

 

[Pickle_soup]

I never had to calibrate mine. Just put them in and cut on. Not saying you are wrong, I just never had to do this.

I didn't have to do it with the first set I had, but these never ones both struggled to say on. I couldn't get to line up correctly.

 

[Pickle_soup]

Jeez, ok thanks. It’s crazy $60 cheap butt Hydor gave me no issues ever I finally drop. Sone money and step up to a good one and this. Haha

I felt the same exact way. Why did I just spend $900 for crap that can't stay on without shaking the entire house.

 

[kp33]

I felt the same exact way. Why did I just spend $900 for crap that can't stay on without shaking the entire house.

For now I would take shape the house because at least it’s staying attached.