UPS has a 100% failure rate on overnight shipping for me, am I the only one?

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danger88

danger88

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Well , woke up this morning to another delay. Shipment finally made it to Kentucky, but it is not looking like it will make it to DFW today. Hope I’m wrong and it makes it to the local hub by this afternoon.
 

TomTheSeagull

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I just received my first ever attempted UPS overnight shipment today, right on time. Actually earlier in the day than I anticipated - it was at my house by 10:45 am. Sent from Alyssa's SeahorseSavy in MD to NC. Good job UPS on this one.
 

mdpitts

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I had a ups order ship this Monday for Tuesday delivery. Monday night they emailed me there would be a 24 hour delay due to Kentucky weather and it would arrive Wednesday. Turns out they still delivered on Tuesday as expected
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90-95% of the coral and fish in my tank are shipped via ups. I wouldn’t hesitate to have items shipped. In fact I have 14 corals coming via 2 ups packages in the near future.

I try to minimize risk by planning around upcoming weather. I dont have orders shipped on Thursday’s. And Monday’s are risky also

Shipments going out Tuesday and Wednesday tend to be least likely for issues

759F0866-FDD3-41FE-B7DE-1B22CCD73C7E.jpeg
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C072E540-7BC6-45FA-83AD-6AD7A05C4B21.jpeg
Whoa!! Your tank!!! So much inspiration. I've been thinking of buying single frag holders and lining the walls of my tank. I love your torch garden. I might have to do this too. My biggest hurdle is where to place things in my tank.
 

mdpitts

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I was one of the people affected by the weather delay in KY - my order from Aqua SD was a day late and all my corals are doing fine as far as surviving the shipping. I was on the phone with UPS suggesting they have a plan B in place when shipping live animals.
 

VintageReefer

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Whoa!! Your tank!!! So much inspiration. I've been thinking of buying single frag holders and lining the walls of my tank. I love your torch garden. I might have to do this too. My biggest hurdle is where to place things in my tank.
Thanks! Placement is always a struggle for me

The garden on the left glass uses this “medium slim” shelf


And it has several more spots

The banana and Knicks (and zoa) are on a peninsula style branch shelf and the company is out of business
 

Lbrdsoxfan

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First, I am a UPS driver. We do screw up but everything is not in our control.
Ramp and tarmac employees are not allowed to be outside for 30 minutes after a lightning strike with 10 miles. The timer is reset with each successive strike so one errant strike at 29 minutes become a 59 minute ground stop. This is OSHA and FAS regulation.
Close to slightly over 200 flights have land and take off in four window. I believe that there is 3-4 different runway configurations for wind. Air Traffic control can limit or close all flights.
Most flights follow the time zone jumps going out. A flight may go from Kansas City to Denver to Los Angeles. So weather at any of those previous airports may cause delay. Even worse is flights less than an hour need permission to land before even taken off.

I know this tldr; but imagine trying to make 3-4 connections in 5-6 hours across the country for your trip. Pretty impressive when it works but a complete disaster when it fails.
As a longtime Airline employee (with part of it working for your competitor), ALL of this is true.
 

mdpitts

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I had a ups order ship this Monday for Tuesday delivery. Monday night they emailed me there would be a 24 hour delay due to Kentucky weather and it would arrive Wednesday. Turns out they still delivered on Tuesday as expected
73845537-FF75-4344-9D0C-FF6927B77883.jpeg



90-95% of the coral and fish in my tank are shipped via ups. I wouldn’t hesitate to have items shipped. In fact I have 14 corals coming via 2 ups packages in the near future.

I try to minimize risk by planning around upcoming weather. I dont have orders shipped on Thursday’s. And Monday’s are risky also

Shipments going out Tuesday and Wednesday tend to be least likely for issues

759F0866-FDD3-41FE-B7DE-1B22CCD73C7E.jpeg
D95E0ECC-9D32-4991-AA5C-794BE2796344.jpeg
C072E540-7BC6-45FA-83AD-6AD7A05C4B21.jpeg
I would love to look at your tank build but you have limits set up to cut down on people following you.
 

mdpitts

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As a longtime Airline employee (with part of it working for your competitor), ALL of this is true.
First, I am a UPS driver. We do screw up but everything is not in our control.
Ramp and tarmac employees are not allowed to be outside for 30 minutes after a lightning strike with 10 miles. The timer is reset with each successive strike so one errant strike at 29 minutes become a 59 minute ground stop. This is OSHA and FAS regulation.
Close to slightly over 200 flights have land and take off in four window. I believe that there is 3-4 different runway configurations for wind. Air Traffic control can limit or close all flights.
Most flights follow the time zone jumps going out. A flight may go from Kansas City to Denver to Los Angeles. So weather at any of those previous airports may cause delay. Even worse is flights less than an hour need permission to land before even taken off.

I know this tldr; but imagine trying to make 3-4 connections in 5-6 hours across the country for your trip. Pretty impressive when it works but a complete disaster when it fails.
See, if everyone knew about this kind of thing we would all "cool our jets". Ha, see what I did there? I mean, that makes all the sense in the world but customer service sure doesn't tell you that. I was thinking Tuesday - what, planes don't fly in thunderstorms anymore.
 

mdpitts

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Thanks! Placement is always a struggle for me

The garden on the left glass uses this “medium slim” shelf


And it has several more spots

The banana and Knicks (and zoa) are on a peninsula style branch shelf and the company is out of business
Bam! Thanks. Going to get that shelf. I can't wait to get home from work and do a little re-arranging.
 
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danger88

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Just got the box from the UPS hub, the zoas look like they will pull through but the ultra Yuma is looking pretty rough. Completely bleached out and still expelling Zooxanthellae. It was a really nice Yuma too :(
 

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Very topical thread for me. I just had a shipment delayed 3 days due to the KY storms, and this was hardly a replaceable order. Tyree Pink Tip Elegance.

I was stressing for days, sure that it was going to be dead but somehow...it arrived extremely happy. It was open and inflated in the bag, and it had expanded to 3x its size within a few hours of getting it in the tank. Attaching a pic about 3-4 hours after it went into the tank, you'd never know this thing had just been in a bag for 3 full days.
 

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Grossman90

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Sounds like you have never shipped with fedex overnight. By far the worst when it comes to delays. Im glad finiship switched to ups. Have only had one delay in 2 years.
 

Bitter old man

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Because the reward far outweighs the risk. UPS is gonna get theirs period which is why I would think vendors would take a little extra time to watch the weather. How can a company get away with not taking responsibility for weather delays only to ship a package with a storm tearing across the country? Morons..

Probably ASD right?
Customer can also watch the weather.
 

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