update not updating?

[Battlecorals]

Guessing I am missing something super simple here but I have ran the update about 5 times now and it goes all the way to 99% and appears to be completed, but its not actually updating. Running the new model apex


any input would be greatly appreciated. seems to be stuck in 5.05 9B19 and i noticed that my display is doing something quirky as well now.

 

[MrWheelock]

#apexusers

 

[Shirak]

huh no clue Adam. Mine is showing current AOS 5.05_BA19
What does it say when you check yours? Apex Local..Top of the screen on the left the little house next to Apex then drop down to ? about

 

[DaneGer21]

I am current also, had no issues. Hmmm, maybe a support ticket.

 

[Battlecorals]

huh no clue Adam. Mine is showing current AOS 5.05_BA19
What does it say when you check yours? Apex Local..Top of the screen on the left the little house next to Apex then drop down to ? about

hmm oddly enough It won't connect to apex local. says "safari can't connect to the server"?






edit: scratch that Local just opened up for me. here is what I can see.

 

[Shirak]

Yep looks like the old version still. Guess you will have to contact Neptune? Not sure if you want to try the soft reset or not first where you stick the end of the paperclip into the tiny hole in the bottom for a second.

 

[Kjames]

hmm oddly enough It won't connect to apex local. says "safari can't connect to the server"?






edit: scratch that Local just opened up for me. here is what I can see.

Same problem here

 

[SuncrestReef]

When an update doesn't install successfully, usually rebooting the Apex and then trying the update again solves the problem.

 

[Battlecorals]

Same problem here

Hi there,

I did a simple reboot from Apex Local, then updated, and the update was successful. worked like a charm