Purchased used Kessil light - Would You Guys Be Happy With This?

[Fish Fan]

“I replied right away and asked for a pic, and he did post one, and I mean it seemed OK to me in the photos”

Do you have the photo he/she posted? Does it look anything like what you received?

Post in thread 'used high end equipment'
https://www.reef2reef.com/threads/used-high-end-equipment.1078576/post-12973404

I’ve purchased something like 8 or 9 of these Kessils from the 80’s to the 160’s, to these 360’s, fresh and saltwater versions, and I have two of the newer X series - all purchased used from here and from eBay. Absolutely none of them look anything like this light even after I’ve now been using some of them for years.

 

[Coral Your World]

Post in thread 'used high end equipment'
https://www.reef2reef.com/threads/used-high-end-equipment.1078576/post-12973404

I’ve purchased something like 8 or 9 of these Kessils from the 80’s to the 160’s, to these 360’s, fresh and saltwater versions, and I have two of the newer X series - all purchased used from here and from eBay. Absolutely none of them look anything like this light even after I’ve now been using some of them for years.

I’ve sold plenty of stuff on R2R. I clean everything thoroughly and send about a dozen pictures top, bottom, left, right, center, plugged in, plugged out, out of the shipping box, in the shipping box without packaging, with packaging, the sealed shipping box without label, with label. I don’t think most sellers take that approach, but as a buyer, you should 100% be asking for this. If the seller doesn’t want to send you what you need to get comfortable with what you’re buying, don’t buy.

I have little patience for goofy sellers like this TBH. From the pic he/she posted, you can tell that the mount is missing a screw and looks like complete horse crap. I would never have bought that based just on seeing that. That one’s probably on you IMO.

As for the light, you can’t tell condition from the pic because it’s on. I would have asked for 30 more pics of the light before buying but based on what was shipped to you, I’d be ticked. Even if that was sold as used/fair condition that thing looks terrible.

If I was in your shoes, I’d give the seller 48 hours to offer a solution satisfactory to you. After that, I’d let PayPal know and let them try to take care of it.

If you don’t go that route, I’d definitely open the light up and give it a thorough clean before use.

 

[BigMikeFlipz]

I'm a professional reseller, and can tell you 99% of people expect "Used" to be well cared for and cleaned unless something is well documented as to the condition. That looks like it was used to scrap mud out of a gutter. I'd 100% contact them for a full refund, and if they don't offer it, I'd file the complaint with Paypal as well as with the admins. That is very poor quality and I personally wouldn't have paid much for it in hopes to recondition it.

 

[Fish Fan]

I’ve sold plenty of stuff on R2R. I clean everything thoroughly and send about a dozen pictures top, bottom, left, right, center, plugged in, plugged out, out of the shipping box, in the shipping box without packaging, with packaging, the sealed shipping box without label, with label. I don’t think most sellers take that approach, but as a buyer, you should 100% be asking for this. If the seller doesn’t want to send you what you need to get comfortable with what you’re buying, don’t buy.

I have little patience for goofy sellers like this TBH. From the pic he/she posted, you can tell that the mount is missing a screw and looks like complete horse crap. I would never have bought that based just on seeing that. That one’s probably on you IMO.

As for the light, you can’t tell condition from the pic because it’s on. I would have asked for 30 more pics of the light before buying but based on what was shipped to you, I’d be ticked. Even if that was sold as used/fair condition that thing looks terrible.

If I was in your shoes, I’d give the seller 48 hours to offer a solution satisfactory to you. After that, I’d let PayPal know and let them try to take care of it.

If you don’t go that route, I’d definitely open the light up and give it a thorough clean before use.

Thank you for your reply. I see many of your points, I absolutely do, that’s why I asked here.

I agree with your selling style, I do the same myself. You’re right, I should have asked for more pics, I just saw that it works, and after years of doing this I’ve never had this happen. And especially not here at R2R where I’ve mostly dealt with very cool “fish people”.

I don’t believe for one minute that the light is only three years old, and the seller told me it was. I mean, someone said before it looked like he ran the light in a hamster cage. I thought maybe a wood shop? I have other Kessil lights all purchased used, and even after I’ve been using them they don’t look anywhere near what this light looked like.

 

[Fish Fan]

I'm a professional reseller, and can tell you 99% of people expect "Used" to be well cared for and cleaned unless something is well documented as to the condition. That looks like it was used to scrap mud out of a gutter. I'd 100% contact them for a full refund, and if they don't offer it, I'd file the complaint with Paypal as well as with the admins. That is very poor quality and I personally wouldn't have paid much for it in hopes to recondition it.

I used to be, I used to be an eBay Power Seller back when that was a thing somewhere around 2005 or so. I still buy and sell a fair amount casually now, never had this happen, nor would I do this to someone. Thank you for your reply and suggestions!

 

[Coral Your World]

Thank you for your reply. I see many of your points, I absolutely do, that’s why I asked here.

I agree with your selling style, I do the same myself. You’re right, I should have asked for more pics, I just saw that it works, and after years of doing this I’ve never had this happen. And especially not here at R2R where I’ve mostly dealt with very cool “fish people”.

I don’t believe for one minute that the light is only three years old, and the seller told me it was. I mean, someone said before it looked like he ran the light in a hamster cage. I thought maybe a wood shop? I have other Kessil lights all purchased used, and even after I’ve been using them they don’t look anywhere near what this light looked like.

I’ve run lots of lights over the years. Lights that I’ve run 5 years over my tank look brand new, other than the fact that they have 5 years of use on them.

At the end of the day, IMO, it doesn’t matter how long that light was used for. That doesn’t reflect the condition of a used light. That reflects the condition of an abused light. Don’t waste more time soliciting input here, reach out to the seller for a solution. If you don’t get one, call paypal.

 

[Fish Fan]

I’ve run lots of lights over the years. Lights that I’ve run 5 years over my tank look brand new, other than the fact that they have 5 years of use on them.

At the end of the day, IMO, it doesn’t matter how long that light was used for. That doesn’t reflect the condition of a used light. That reflects the condition of an abused light. Don’t waste more time soliciting input here, reach out to the seller for a solution. If you don’t get one, call paypal.

I'm in the process right now ;-)

 

[RoanokeReef]

This is the package I once got from a seller on here, he did refund me and pay return shipping with zero issue. This is the package after I opened the box, this was 2 Neptune WAV pumps. He even forgot to mail the magnets with them. Icing on the cake was the open handle holes