OP
OP
I love the write up Scott (as usual)! I understand what you are saying completely! I would say that products that have ample beta testing (and not by just the top tier reefers/companies) have the best acceptability by the masses from what I have seen over the years....I can understand the trolls don't necessarily even look at the data before firing off an inflammatory review or comment in any section they want.
However, even with the overtone from the trolls, if the science is behind the product and it is not just another of the "same as the last" items, most reefers would be receptive to the product, regardless of the trolls.
Just as another side note, I have noticed that if a company takes your money and doesn't offer good after care, the inflammatory remarks are easier write and to find....you can never make everybody happy, but you have to at least try, in order to keep the trolls down under the bridge and their comments won't stick.
Totally agree with you there...A company is only as good as the way it responds when things go south, too!
