Order Status

RichWise73 · Jul 7, 2023

I placed an order for a K7 mini on July 3rd and the order status still shows as being unfulfilled. How long does it usually take for the light to be delivered to the US?

Thanks!

JoJosReef · Jul 8, 2023

RichWise73 said:
I placed an order for a K7 mini on July 3rd and the order status still shows as being unfulfilled. How long does it usually take for the light to be delivered to the US?

Thanks!

@Zach B may be able to help.

RichWise73 · Jul 8, 2023

JoJosReef said:
@Zach B may be able to help.

Thanks

Gtinnel · Jul 8, 2023

I’ve ordered from them several times and shipping for me has always taken a long time. I have heard other people say it didn’t take long for shipping from China but that has not been my experience.
However they recently started having some of their lights shipped from a person acting as a distributor in the US. So it would probably depend on wether your light is shipping from China or from the US.

RichWise73 · Jul 8, 2023

Gtinnel said:
I’ve ordered from them several times and shipping for me has always taken a long time. I have heard other people say it didn’t take long for shipping from China but that has not been my experience.
However they recently started having some of their lights shipped from a person acting as a distributor in the US. So it would probably depend on wether your light is shipping from China or from the US.

Thanks for your reply. I figured it would take a few weeks to get here from China.

Mhamilton0911 · Jul 8, 2023

I've ordered 3 different times, each time had been from a us location.

I think @Zach B is the US person to talk to.

vetteguy53081 · Jul 8, 2023

RichWise73 said:
I placed an order for a K7 mini on July 3rd and the order status still shows as being unfulfilled. How long does it usually take for the light to be delivered to the US?

Thanks!

For me was under 2 weeks but as mentioned to you, contact the person mentioned

RichWise73 · Jul 8, 2023

Mhamilton0911 said:
I've ordered 3 different times, each time had been from a us location.

I think @Zach B is the US person to talk to.

vetteguy53081 said:
For me was under 2 weeks but as mentioned to you, contact the person mentioned

Thanks for the replies. I appreciate it. Hopefully, my light will be shipped from within the US. I look forward to trying it out on my 20-gallon cube.

vetteguy53081 · Jul 8, 2023

RichWise73 said:
Thanks for the replies. I appreciate it. Hopefully, my light will be shipped from within the US. I look forward to trying it out on my 20-gallon cube.

It’ll be worth the wait- great shimmer and penetration

Gtinnel · Jul 8, 2023

RichWise73 said:
Thanks for the replies. I appreciate it. Hopefully, my light will be shipped from within the US. I look forward to trying it out on my 20-gallon cube.

I have one of the minis on a 15g cube and it does a great job, I’m sure you won’t be disappointed with the light. The setup and app are a little bit of a pain IME, but the light itself is really nice, especially for the price.

RichWise73 · Jul 8, 2023

Gtinnel said:
I have one of the minis on a 15g cube and it does a great job, I’m sure you won’t be disappointed with the light. The setup and app are a little bit of a pain IME, but the light itself is really nice, especially for the price.

That’s good to hear. I read that the mini puts out some decent par.

Zach B · Jul 10, 2023

Hey all, sorry for my absence. I am awaiting a large shipments of lights so I do apologize for the delay. I should have them this week and we'll be back on track for fast shipping. Once again my apologies for the delay.

RichWise73 · Jul 10, 2023

Zach B said:
Hey all, sorry for my absence. I am awaiting a large shipments of lights so I do apologize for the delay. I should have them this week and we'll be back on track for fast shipping. Once again my apologies for the delay.

That’s good to hear. Thanks for the update.