I was sent the wrong light

Users Who Are Viewing This Thread (Total: 1, Members: 0, Guests: 1)

PharmrJohn

The Dude Abides
View Badges
Joined
Mar 19, 2019
Messages
2,761
Reaction score
6,561
Location
Shelton, Washington
Rating - 0%
0   0   0
This is good to know. I'm sorry you had a bad experience. It can be very frustrating. I hope things work out.
 
OP
OP
Jmcdaniel0

Jmcdaniel0

Valuable Member
View Badges
Joined
Aug 31, 2013
Messages
1,541
Reaction score
335
Location
Blaine tn
Rating - 100%
1   0   0
I wanted to take the time to let everyone know that @noopsyche and @Zach B finally got my light straightened out. It did take longer than it should have, but they went above and beyond to make it right.

The light works fantastically and looks great on my tank.
 

littlefoxx

7500 Club Member
View Badges
Joined
Dec 25, 2022
Messages
8,063
Reaction score
7,742
Location
Denver
Rating - 0%
0   0   0
This is good to know. I was really considering one of their lights but customer service being not good is a huge red flag to me.
 
OP
OP
Jmcdaniel0

Jmcdaniel0

Valuable Member
View Badges
Joined
Aug 31, 2013
Messages
1,541
Reaction score
335
Location
Blaine tn
Rating - 100%
1   0   0
This is good to know. I was really considering one of their lights but customer service being not good is a huge red flag to me.
Same here.

It was frustrating, but in the end they came through.

The light looks great, the app is a bit wonky, but after you figure it out, it does the job.

I’ll start adding my coral to it this week, and I’ll update on how they are doing.
 
Back
Top