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You are without a doubt the single most understanding vendor when it comes to these things. There are plenty out there that will wash their hands once an item has left their facility. The shipping fiasco is the sole reason I haven’t purchased from you in a long time. I live in a shipping black hole that is just too far out. You would send out replacements no questions and they would be rough. I just didn’t have the heart to tell you. Especially with it happening with every single order and replacement shipment. It’s totally not your fault (and anyone reading this and interprets it as bashing or negative in any way, I assure you is not) but I started to feel like the John Wayne Gacy of coral. I have nothing but respect for you and your deep moral obligation to make everything right at any expense. You’re awesome man!Well, not a great start to a super busy shipping week unfortunately,
The many of your that are you expecting coral today, probably know what I'm talking about already. But I figured rather than go down the list and email you guys individually, I would posted up here in hopes that pull all see it.
Unfortunately a massive delay in Kentucky last night. Lots of boxes stuck.
Hopefully not too long and with any luck, they'll pull off a couple miracles and get a couple of these in today. But as always, I'm terribly sorry for the trouble and I hope this doesn't inconvenience any of you too much, with delivery being rescheduled for tomorrow. Fingers crossed for sure.
As usual, if it's a bust guys, I'll always replace everything that doesn't make it. Even if they come in a little rough and struggle for a couple days, that's on me. I got you covered. We're just gonna have to hope for the best on this one for now.
Extremely frustrating to say the least. I can not tell you how much I absolutely hate loosing coral this way.
The good news is the weather is kind of on our side. I wouldn't say it's too hot and it's definitely not too cold so we may catch a break there, either way let's keep our fingers crossed. Hoping they can beat the odds and get some of these in today. Still, UPS has surprised me before in this regard.
Adam and I have had this same conversation, but we only live maybe a county away. I don't have the heart to show him my losses anymore, I just roll the UPS diceYou are without a doubt the single most understanding vendor when it comes to these things. There are plenty out there that will wash their hands once an item has left their facility. The shipping fiasco is the sole reason I haven’t purchased from you in a long time. I live in a shipping black hole that is just too far out. You would send out replacements no questions and they would be rough. I just didn’t have the heart to tell you. Especially with it happening with every single order and replacement shipment. It’s totally not your fault (and anyone reading this and interprets it as bashing or negative in any way, I assure you is not) but I started to feel like the John Wayne Gacy of coral. I have nothing but respect for you and your deep moral obligation to make everything right at any expense. You’re awesome man!
well....it's a brush. lol.
Thanks, i am little newer so never thought about using toothbrush for everything, Didnt realize you should clean the rock before gluing the frags and stuff. Learn something new everyday.....well....it's a brush. lol.
anyway this should help,
!!!RETURN OF THE BATTLEBRUSH!!!
"Hey Adam - Frags look great man, thanks a lot. What the heck is the brush for?” I swear I’m not picking on any of you, and I’m sure you know who you are, but I have to admit, this one gets me every time. I mean, “What is the brush for?” Really? “Well, it’s a brush” I’ll reply casually...www.reef2reef.com
Acro will grow upside down... just saying.I'm mad at myself for not ordering another battlebox. I got cold feet because I don't know where else I would mount anything. lol
This true?Acro will grow upside down... just saying.