Noopsyche K7 Pro III weird sync problem

kdx7214

Well-Known Member
View Badges
Joined
Jan 5, 2020
Messages
830
Reaction score
725
Location
Columbia, MO, US
Rating - 0%
0   0   0
I've got two of these lights right now and they've run flawlessly for around a year (I think, maybe less). Tonight I loaded the app and changed the settings and all seemed fine. Several hours later one of the two lights comes on (the slave one) but the other is off. My first guess was it just lost sync, so I tried to resync it but it won't connect. So I connected to the master with the app and there seems to be a weird messed up connection between the two. When I adjust the settings on the master the slave will just randomly turn one of the color channels on or off. There doesn't seem to be any recognizable pattern to it. Did I just lose a light? Any ideas what I can do to get it working? I can't afford to buy another one right now.

Sorry if this is a bit disorganized, I've been awake for over 24 hours now so definitely not at my best.
 

exnisstech

Grumpy old man
View Badges
Joined
Feb 11, 2019
Messages
10,593
Reaction score
15,225
Location
Ashland Ohio
Rating - 0%
0   0   0
I have 6 running but no issues with them syncing. You only have two lights maybe reset them and try setting them both as master then program each individually. Not really a fix for the sync issue but it will at least let you know if the lights are both functional.
 
OP
OP
kdx7214

kdx7214

Well-Known Member
View Badges
Joined
Jan 5, 2020
Messages
830
Reaction score
725
Location
Columbia, MO, US
Rating - 0%
0   0   0
I have 6 running but no issues with them syncing. You only have two lights maybe reset them and try setting them both as master then program each individually. Not really a fix for the sync issue but it will at least let you know if the lights are both functional.

I've tried doing that very thing. I can't seem to break the messed up sync. When I set the original slave as a master it doesn't ever give an AP, so I can't connect to it, and when I connect to the other one it still changes that one, even though it's set to master. I fear something broke :(
 

exnisstech

Grumpy old man
View Badges
Joined
Feb 11, 2019
Messages
10,593
Reaction score
15,225
Location
Ashland Ohio
Rating - 0%
0   0   0
Do you have a blue led indicator on both lights? If not then one didn't reset. Just throwing stuff out there. Maybe unplug the one that is working and then try resetting the other. Maybe the master is interfering with the slave resetting . It shouldn't but it's worth a try. That's about all I can think of.
 

jaayy

Community Member
View Badges
Joined
Dec 30, 2022
Messages
32
Reaction score
99
Location
Hockessin, Delaware
Rating - 100%
2   0   0
sounds like a frustrating sync issue. i will advise you try resetting the lights completely and re-syncing them from scratch?
 
OP
OP
kdx7214

kdx7214

Well-Known Member
View Badges
Joined
Jan 5, 2020
Messages
830
Reaction score
725
Location
Columbia, MO, US
Rating - 0%
0   0   0
Do you have a blue led indicator on both lights? If not then one didn't reset. Just throwing stuff out there. Maybe unplug the one that is working and then try resetting the other. Maybe the master is interfering with the slave resetting . It shouldn't but it's worth a try. That's about all I can think of.

Yeah, and I can set them to master or slave without issue, it just doesn't change anything :(
 
OP
OP
kdx7214

kdx7214

Well-Known Member
View Badges
Joined
Jan 5, 2020
Messages
830
Reaction score
725
Location
Columbia, MO, US
Rating - 0%
0   0   0
sounds like a frustrating sync issue. i will advise you try resetting the lights completely and re-syncing them from scratch?

Yeah, I did that as well, but it still thinks they're sync'd somehow. I even left one off, configured the other, then swapped power, and it still messed up. Oh well, I've got 50% light for the moment.
 
Back
Top