New Purchase? New loyal customer!

[ScottieB]

I placed an order in January for a bunch of fish. After their quarantine process and scheduling delivery I Just got 7 new additions tucked into my tanks today. Huge box arrived unharmed, well packed. Fish all looked great in the bags. I used the acclimation process described on the website and they all look fat, healthy, cruising around picking for food. The Banana Wrasse is awesome!

There was one fish missing from the box however. But I let them know right away and got an email back within minutes. They are shipping him out separately no problems.

I wanted to commend them on a level of customer service I’ve only seen with a few companies. Already looking forward to making another order.

For anyone considering Dr Reefs, these QT’d fish are amazing!

 

[EliMelly]

second that

 

[Debramb]

I placed an order in January for a bunch of fish. After their quarantine process and scheduling delivery I Just got 7 new additions tucked into my tanks today. Huge box arrived unharmed, well packed. Fish all looked great in the bags. I used the acclimation process described on the website and they all look fat, healthy, cruising around picking for food. The Banana Wrasse is awesome!

There was one fish missing from the box however. But I let them know right away and got an email back within minutes. They are shipping him out separately no problems.

I wanted to commend them on a level of customer service I’ve only seen with a few companies. Already looking forward to making another order.

For anyone considering Dr Reefs, these QT’d fish are amazing!

Great to hear, I’ve got an order with him on hold while we get the 125 up and filled!
Debra