Did you rinse and dry it before and after the calibration step for both?I got two. Calibrate in the same solution. Put both into tank. Shows 32.2 and 33.2. I tried this twice.
How can you explain it?
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Did you rinse and dry it before and after the calibration step for both?I got two. Calibrate in the same solution. Put both into tank. Shows 32.2 and 33.2. I tried this twice.
How can you explain it?
I got nothing then, lol.Of course yes. I followed user manual
Not defending this, but specs say accuracy is +- 1.0 ppt so it maybe within Hanna tolerance. I have found my tester to be consistent but I think it may be off .002 s gI got two. Calibrate in the same solution. Put both into tank. Shows 32.2 and 33.2. I tried this twice.
How can you explain it?
Not defending this, but specs say accuracy is +- 1.0 ppt so it maybe within Hanna tolerance. I have found my tester to be consistent but I think it may be off .002 s g
well, the new one read about the same, i also ordered calibration drops for my refractometer, to make sure that was right on.
i decided after a couple calls to BRS to send them back, here is the exchange and what they have told me about it. Mind you on the phone, they advised i send them back , i did calibrate them to my tank water, then they read as expected, but low with the calibration solution.
BRS .......Thanks for reaching out to us. Our testing results from yesterday stated the HI98319 Marine Salinity Tester was not defective and we were able to calibrate to the standard and test tank water accurately. For our next steps we can either send it back, if not issue you a refund minus 10% for the restocking fee. If you have any further questions please let us know. Hope to hear from you soon!
Me........Hmm, strange. Reading ppt?? Or something else? At what temp was the calibration fluid?? I called a few times trying to resolve why the temp and the calibration read low. And why I was unable to calibrate it and re read the calibration fluid at 35 again. I purchased some of your 35pt refractometer solution to verify my refractometer was at 35, then tested the tank at 35. I would calibrate the new meter, then test the tank it read 32, if I were to calibrate it in the 35ppt tank, then it read the second tank as expected in comparison to the refractometer. If I calibrated it in the included packets it read both tanks low. When I called I was told to send them back, no problem.
What am I missing here??
BRS.......The product is really only intended for testing fresh mixed saltwater and not for testing tank water due to contaminates can interfere with the reading. Along with that if you don't let it settle you can get inaccurate results and ambient room temperature is recommended for the fluid. If you have any further questions please let us know.
what ??? sounds like my best bet is to pay the restocking fee and be done. I don't buy for a second these are only intended for new water, that would indicate that i need a different device to check tank water ?? Makes me wonder if it was calibrated by them at all, or if they just went off my tank calibration and dunked it in and said it was good. Room Temp, my room might be 65, another might be 80, easy to see the meter reads different at different temperatures. I had a seperate thermometer in the water in a cup floating the calibration packet, to bring to different temperatures.. the ppt was definitely different.
i wanted to like this, thats why they sent out a second one. i guess 10% to be done is a price i am willing to pay. Part of me wants to drive up there with my refractometer, and watch them calibrate, test, and then compare to my calibrated with their solution refractometer. The refractometer drops were purchased the same time as the 2nd meter was sent.
then it is not clear who is deceiving hanna with his advertisement, clearly measuring the salinity in the aquarium on the advertising video: or shop consultant