Same for both of mine. Had a connection issue same as others but my pumps stayed on schedule.Yes, the plan is saved on the device. My pumps continued dosing like normal even with this issue.
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Same for both of mine. Had a connection issue same as others but my pumps stayed on schedule.Yes, the plan is saved on the device. My pumps continued dosing like normal even with this issue.
Greetings fodsod. I'm struggling to understand how the app and the device time clock can be completely out of sync and yet dose to a set schedule, you would think the app when opened, or performing a time resync would always reset the device. You may be right, but that absolutely makes no sense to me. The app clock must have control otherwise the app is worthless, but if you never open the app or re-sync the clock that could work, but seems like a silly workaround, as you may as well just use a non Wi-Fi device at that point. If you're running the device independent of the network / Wi-Fi I would understand the no impact statement.Same for both of mine. Had a connection issue same as others but my pumps stayed on schedule.
I'm certainly no expert, but what seems to be one of the issues is the time sync and general sync between the firmware (what's actually running the pumps) and the app (your control of the firmware).Greetings fodsod. I'm struggling to understand how the app and the device time clock can be completely out of sync and yet dose to a set schedule, you would think the app when opened would always reset the device. You may be right, but that absolutely makes no sense to me. That would me the app clock has no control, so if you never open the app or re-sync the clock that could work, but seems like a silly workaround. If your running the device independent of the network / wifi I would understand it.
Things need to make sense to me before I can accept it
Thanks for the response. In essence you are treating this as non-wifi device, set and forget. Given the reliability of their application this is probably the best path, seriously. You may have the best approach.I'm certainly no expert, but what seems to be one of the issues is the time sync and general sync between the firmware (what's actually running the pumps) and the app (your control of the firmware).
It appears to me that the firmware running the pumps is operating as initially set up for whatever schedule the user programmed but the sync (for us to see what's going on via the app) has a bug that rears it's head at times.
So we open the app to check the status and sometimes it's correct to the what was programmed and sometimes we can't see anything due to the glitch.
That's my experience at least. I check mine almost daily and screen shot the progress when I have the app open so I can compare the total amounts dosed over the period from when I last checked. Simple math and the screen shots allows me to see if the proper amount has been dosed over that period of time.
Hope this makes sense.
I'm curious if we will then be able to update the firmware without the 2 phone hotspot routine? The hotspot routine was relatively straight forward, but for me when binding and reaching 60% complete I get a 'provisional timeout' message. Regardless, not an acceptable process.I have been in touch with Coralvue and just received the following response:
“We have reached out to Kamoer about this issue as there is a problem with the server. Once the server is fixed your unit should work correctly.”
Thanks for the response. In essence you are treating this a non-wifi device, set and forget. Given the reliability of their application this is probably the best path, seriously. You may have the best approach.
Per your comments if the internal clock is left uncorrupted it performs as last set, to the times and amounts desired during a 24 hour period.
As you say there has to be an internal clock that controls the device. Maybe its best when checking the app that if you see an appropriate time for the 'App Time' in the settings page then you can perform a 'time sync'. I can't recall if the time is way off if it will even allow you to perform a time sync, or it will just timeout when sync time is pressed?
If the clock is corrupted by syncing it to the app you would get the same dosing amount during a 24 hour period, if set to daily dosing, but not at the times specified. ( The only under or over doses would be in the widow of the app time offset to actual time when performing a resync).
I'm over thinking this as usual But at a minimum Kamores' code writers have work to do, they need a better solution to performing FW updates (assuming they have a fix for the current problems) than the 2 cell phone routine
Good that you asked as I'd like them to confirm what I'm already assuming.I asked CoralVue about whether the unit stores time and dosing schedules here is the reply:
The dosers keep there schedule regardless if it is connected to the wifi. Connection is needed to manually dose, calibrate, change the schedule or amounts, update the firmware or time.
I noticed the last word is time. I have asked CoralVue if the time will remain accurate when the unit won't connect to the server.
You are correct mine says the same. So is CoralVu feeding us a line? I would say if the firmware says that time and date that would be what the unit goes by.Not add fuel to the fire on this but I took this screen shot when I was checking the time sync function earlier today. Notice the 7/11/2018.
I've noticed this several times but just ignored it because it always updates to the correct time/date when it connects. Not sure what's going on with showing a default time and date verses the last saved time and date.
View attachment 3143971
I'd guess that's a default data point for the app not the firmware. They probably needed a default date/time when coding the programming for the app to start with and the app defaults to that rather than the last time the user logged in due to the rudimentary coding they used to get the app out in time.You are correct mine says the same. So is CoralVu feeding us a line? I would say if the firmware says that time and date that would be what the unit goes by.