Mennix
New Member
TL;DR: Plugged lights into Apex controller, both started working, then one went out. Plugged them back in to power strip and one still won't work and the other thinks there's no wifi.
I have two AI Prime 16HD lights (parent & child) that have been plugged into my regular power strip. Just yesterday, I got and started setting up an Apex controller. I plugged the lights into the Apex during the setup process, got them working, then, while changing a setting in the Apex, the parent light went out.
After monkeying around with the Apex settings (it showed it should be on), I just decided I didn't need the lights to go through the Apex and plugged them back into the old power strip. The parent light still will not come on. No indicator light, holding the button down for up to 20 seconds (both pugged in and not) does nothing. I even switched the plugs around to rule out a bad socket on the power strip.
For the other light, it was on, but I couldn't log into it with the app, but it was still on. I reset it so I could change it to the parent light and managed to do that, but still can't seem to connect to it through local or cloud to change the schedule. It just keeps timing out like it has no wifi connection.
Is it possible that that Apex power bank somehow fried anything inside the lights? Or am I missing something here and this is all just user error?
Any thoughts or ideas would be greatly appreciated.
I have two AI Prime 16HD lights (parent & child) that have been plugged into my regular power strip. Just yesterday, I got and started setting up an Apex controller. I plugged the lights into the Apex during the setup process, got them working, then, while changing a setting in the Apex, the parent light went out.
After monkeying around with the Apex settings (it showed it should be on), I just decided I didn't need the lights to go through the Apex and plugged them back into the old power strip. The parent light still will not come on. No indicator light, holding the button down for up to 20 seconds (both pugged in and not) does nothing. I even switched the plugs around to rule out a bad socket on the power strip.
For the other light, it was on, but I couldn't log into it with the app, but it was still on. I reset it so I could change it to the parent light and managed to do that, but still can't seem to connect to it through local or cloud to change the schedule. It just keeps timing out like it has no wifi connection.
Is it possible that that Apex power bank somehow fried anything inside the lights? Or am I missing something here and this is all just user error?
Any thoughts or ideas would be greatly appreciated.
