How to Ship Frags Like a Pro!

ClaysCorals

Community Member
View Badges
Joined
Aug 18, 2019
Messages
27
Reaction score
54
Rating - 0%
0   0   0
This is incredibly helpful! I'm new to the shipping side of the hobby and am slowly learning.
 

Dr. Dendrostein

Marine fish monthly
View Badges
Joined
Nov 8, 2017
Messages
9,581
Reaction score
20,801
Location
Fullerton, California
Rating - 0%
0   0   0
I’ve had a lot of questions recently from other members on how to ship frags. A number of people have told me they’ve always wanted to ship corals, but have always been too intimidated to try. I’ve also been told I am pretty kick-butt at packing/shipping corals, even better than some vendors.

So, for the benefit of the community I have attempted to compile everything I know about shipping frags. I know there are a number of existing threads that cover this topic, but I have not found any that cover the level of detail and tips and tricks I have picked up along the way. So I decided to create my own. I’ll treat this as a living document, as I’m sure there will be updates and additions.


Fedex vs UPS

This is a debated topic, and I am not going to recommend you use one over the other. I use Fedex myself.

The benefit with Fedex is they typically deliver in a climate controlled van. UPS typically delivers in their brown delivery van, where the cargo area is not climate controlled.

The benefit of UPS, in my opinion, is a more recent feature they offer called “Follow My Delivery”. Once your package is on the truck for delivery they provide a map of the driver’s location via GPS once you sign up for a UPS account. This is useful for the recipient, so that they can monitor the location and try to avoid a missed delivery if they live in an area where UPS will not leave packages unattended. Also, in inclement weather I have used this to track down the truck and take delivery when UPS was unwilling to ascend my snow covered driveway.

As far as which company is more reliable I cannot say, I have had plenty of issues with both over the years due primarily to weather events.

I always use priority overnight which delivers by either 10:30 AM or 12:00 PM the next day to most locations in the continental US.

Priority overnight is very expensive, especially if you are shipping across the country. If you sign up for a Fedex or UPS account they will give you a small discount.

There are a number of third party services out there that use a large account with the best rates to provide a more substantial discount. Shipnex is a well-known one. I have always been very hesitant to use these services because they lack customer support and are not tailored towards our hobby specifically.

I have recently started using a service like this that is run by a friend and fellow reef hobbyist. He’s incredibly reliable and even lets me know when there are delays at the Fedex hubs. His customers are vendors and reef hobbyists, so he understands their needs much better than any other similar service. He has saved me a lot of money on shipping recently, and even more importantly, has helped me avoid shipping when there were delays that most likely would have caused the loss of entire frag packs. If anyone wants to utilize his services just shoot me a PM and I can point you in his direction.


Weather Events / Holidays

It is very important to consider the forecasted weather at both the shipper’s and recipient’s locations. The package will spend the majority of the evening at the shipper’s location and the majority of the morning at the recipient’s location. Extreme temperatures and snow should be avoided at either location.

It is also very important to consider the weather at the main shipping hub the package will be travelling through. Holidays, extreme temperatures, wind, snow, rain, ice, etc. can all result in delayed flights at these hubs. Significantly delayed flights often result in an overnight shipment becoming a 2 day shipment and dead corals.

I don’t have much experience with UPS hubs, so perhaps another member can offer their wisdom. I can provide some information on Fedex hubs. The main hub for Fedex is in Memphis, TN. The second largest is in Indianapolis, IN. There are also hubs in Ft Worth, Newark, Oakland and Los Angeles.

When you generate a Fedex label, there is a code below the tracking number in large letters. The first letter of this code corresponds to the hub the package is planned to travel through. A package can be rerouted during transit for a variety of reasons, but in most cases it will travel through the designated hub. So, it is possible to anticipate which hub a package will travel through and avoid shipping if a weather event is expected for that region. The codes are as follows:

X = Memphis, TN
N = Indianapolis, IN
A = Ft Worth, TX
E = Newark, NJ
W = Oakland, CA
Q = Los Angeles, CA
ANY NUMBER = Package will stay within the state

Shipping during Thanksgiving week and Christmas week, as well as other major holidays and other periods of high E-commerce (Black Friday) should be avoided as delays are rampant.

Also, once a label is generated for a certain shipping and delivery date it can be used without an issue on another date. For instance, if a label for a specific date is generated but the shipper needs to hold off on shipping due to a weather event, that label can still be used on another date. You do not need to cancel shipment and generate a new label.


Boxes

During the winter and summer months I recommend using solid, molded Styrofoam shipping boxes. The two biggest factors for insulation are thermal resistance and air intrusion. Since we are talking about only Styrofoam boxes the thermal resistance is equivalent to the thickness of the Styrofoam. So, the thicker the better. Air intrusion is equally important and often overlooked. The insulations effect is greatly impaired if gaps in the insulation allow exchange with ambient air. So, for extreme temperatures, solid, molded Styrofoam shipping boxes are much more effective.

I purchase mine from Uline, which delivers to me the next business day. This is very convenient if I am running low on boxes and fail to plan well ahead. They have a delivery time estimator on their website where you can put your zip code in and see how long delivery will take:

https://www.uline.com/Corporate/About_Locations

There are two box sizes I primarily use. The model numbers are S-7887 and S-9903. S-7887 is the smaller and has outside dimensions of 8”x6”x5”. S-9903 is the larger and has outside dimensions of 11”x9”x7”. The smaller has 1” thick walls and the larger has 1.5” thick walls.

xkbxpYQ.png


I often reference these as 2 lb and 5 lb boxes because that is their dimensional weight when shipping with Fedex. Fedex will charge you based on whichever is greater, the dimensional weight of the box or the actual weight of the box. The link below provides an easy to use calculator:

http://www.fedex.com/in/tools/dimweight.html

I ship primarily via Fedex, but UPS offers a similar calculator:

https://www.ups.com/us/en/help-cent...etermine-billable-weight.page#contentBlock-12

If your package weighs more than you anticipated, or more than is indicated on the label, it is not a problem. Fedex will simply bill you for the actual weight (rounded up to the nearest lb).

During more temperate weather I sometimes use insulated reptile shipping containers. These boxes require assembly but are much cheaper. Rather than a molded Styrofoam bottom, they are provided collapsed with 6 styrofoam sheets. The styrofoam is thinner and assembly can leave gaps at the edges. So for extreme temperatures they are not ideal in my opinion, but perfectly adequate for mild conditions. The Uline insulated shipping containers come pre-assembled, so they may be a better choice if you value your time more highly than saving a few dollars assembling insulated shipping boxes.

Here is one place to purchase these containers:

https://shipyourreptiles.com/shop/insulated_shipping_boxes/product


Heat/Cool Packs

Heat packs are essential for shipping during the winter months. Considering you’ll most likely be dropping off to Fedex/UPS around 5 PM and the package will be delivered before 12 PM the following day, a 20 hour heat pack is ideal.

I use UniHeat 20 hour heat packs. There is even a tropical fish on the label, so it must be right! I typically use one per box, however, if overnight temps are below 40 F I will use two with the larger boxes.

MPlR1o9.jpg


Personally I try to avoid shipping coral when the overnight lows are less than the high 20’s. It can certainly be done, but at increased risk.

One very important consideration for the heat packs is that they require oxygen to work. When you first take them out of the wrapper, shake them to get them started. When using solid, molded Styrofoam shipping containers one or two small holes are needed in the lid to let the heat pack breath. Otherwise it will stop producing heat after a few hours. A screwdriver can be used to poke a few holes in the lid, however, this can be a bit inconsistent and messy. I prefer to use an old soldering iron which produces very clean, controlled holes in the lid.

OrKw4mN.jpg


When packing everything up be sure to put the heat pack right under the holes. Also, the heat pack should never touch the bags the corals are in. It should be taped to the lid to prevent this from happening. The same goes for cold packs. I use Styrofoam packing peanuts to take up the extra space in the box and provide a barrier between the heat/cold pack and the bags the corals are in. I try to recycle packing peanuts from dry goods shipments I receive. I was using biodegradable packing peanuts made from corn starch, unfortunately when exposed to water or humidity they will shrink to almost nothing which can cause issues.

For cold packs in the summer months one can purchase gel ice packs from Uline or equivalent. Personally, I just put some ice cubes in a sealed bag. This also lets me fine tune how much of a cold pack I want.


Bags / Sealers / Cups

My go to bags for shipping frags are 3” x 10” bags from Uline, model number S-10939. I also use 4” x 10” bags for larger frags, model number S-5378.

https://www.uline.com/BL_114/Uline-3-Mil-Industrial-Poly-Bags

Thickness is a user preference. I prefer the 3 mil bags as I find these work well with my impulse sealer. I use an 8 inch impulse sealer on the “2” setting for consistent success. These can be purchased from Uline or can be found cheaper on eBay.

I’m not sure why more hobbyists and vendors don’t use impulse sealers. There is no leakage and it is much neater than tying a knot, rubber bands, or metal clips. Also, if you time it correctly, once the impulse sealer clicks indicating it is done heating, you can cleanly tear away the excess bag length. This is very convenient, as I always double bag, and it is much easier to do this without the excess bag length of the first bag. For really sharp, pointy coral like birdsnest, triple or quadruple bagging is recommended.

Ab9mz1g.jpg


Recently I have also started using 1 oz ketchup cups to protect the frags. Delicate, thin branching frags can get really beat up just from rolling around the bag. The solution for this is to take a 1 oz ketchup cup and cut and “X” in the bottom. Frag plugs can be inserted into this “X” before being bagged. This prevents the frag from rolling around and rubbing against the bag.

2lWOEbU.jpg


When sealing bags try to get as much air out as possible. Frags are not like fish, they do not need a significant amount of air in the bag for respiration. Air will only create issues, if a large pocket of air gets trapped around the frag for a long period of time the coral will not be happy.

I also highly recommend labeling all the bags with the recipient’s names and the name of each frag in advance of the ship date. This helps make sure you don’t miss anything, and also lets the recipient know which are which.


Final Packing / Drop Off

Once all the frags are in their cups and bagged up it is time to close everything up. I typically put the frags at the bottom of the box, cover them with packing peanuts, then put the heat or cold pack at the top directly under the lid. Again, care should be taken so that the heat or cold pack does not directly touch any of the bags with the corals in them.

Then, the lid is placed on and taped in place. The cardboard box is then taped shut and the label is applied to the outside. I typically cover the shipping label entirely with tape. This is especially important if you print your labels with an inkjet printer. The last thing you want is a package lost in transit due to a wet, illegible shipping label.

Finally, the box is dropped off at UPS or Fedex. I do not recommend using drop boxes as drivers often pick up earlier than the advertised drop off time. It is much safer to drop off at a staffed location. It is important to drop it off prior to the last pickup time for your shipping service. Both Fedex and UPS publish these times for the locations on their websites. Getting your package there at least 15 minutes in advance is always a good idea in case the driver is a few minutes early.
Thank you, comrade
 

coralbeauties

Valuable Member
View Badges
Joined
May 6, 2014
Messages
1,105
Reaction score
910
Location
Yellow Springs ohio
Rating - 100%
3   0   0
Once the boxes are taped up will enough air still get in through the air hole in the lid? My buddy pokes a hole in the side of the boxes into the cooler and inserts a syringe tubes into the holes and tapes them in place. I tried this for a practice run outside in 33 deg temps overnight and the water did get down to 61 deg by the mourning. Brought into the house and left all day and temp never exceeded 72. only using one pack. Two packs would have been better for outside but might have cooked the corals if they were being held inside a heated building or vehicle.
Jeff
 

Dr. Dendrostein

Marine fish monthly
View Badges
Joined
Nov 8, 2017
Messages
9,581
Reaction score
20,801
Location
Fullerton, California
Rating - 0%
0   0   0
I’ve had a lot of questions recently from other members on how to ship frags. A number of people have told me they’ve always wanted to ship corals, but have always been too intimidated to try. I’ve also been told I am pretty kick-butt at packing/shipping corals, even better than some vendors.

So, for the benefit of the community I have attempted to compile everything I know about shipping frags. I know there are a number of existing threads that cover this topic, but I have not found any that cover the level of detail and tips and tricks I have picked up along the way. So I decided to create my own. I’ll treat this as a living document, as I’m sure there will be updates and additions.


Fedex vs UPS

This is a debated topic, and I am not going to recommend you use one over the other. I use Fedex myself.

The benefit with Fedex is they typically deliver in a climate controlled van. UPS typically delivers in their brown delivery van, where the cargo area is not climate controlled.

The benefit of UPS, in my opinion, is a more recent feature they offer called “Follow My Delivery”. Once your package is on the truck for delivery they provide a map of the driver’s location via GPS once you sign up for a UPS account. This is useful for the recipient, so that they can monitor the location and try to avoid a missed delivery if they live in an area where UPS will not leave packages unattended. Also, in inclement weather I have used this to track down the truck and take delivery when UPS was unwilling to ascend my snow covered driveway.

As far as which company is more reliable I cannot say, I have had plenty of issues with both over the years due primarily to weather events.

I always use priority overnight which delivers by either 10:30 AM or 12:00 PM the next day to most locations in the continental US.

Priority overnight is very expensive, especially if you are shipping across the country. If you sign up for a Fedex or UPS account they will give you a small discount.

There are a number of third party services out there that use a large account with the best rates to provide a more substantial discount. Shipnex is a well-known one. I have always been very hesitant to use these services because they lack customer support and are not tailored towards our hobby specifically.

I have recently started using a service like this that is run by a friend and fellow reef hobbyist. He’s incredibly reliable and even lets me know when there are delays at the Fedex hubs. His customers are vendors and reef hobbyists, so he understands their needs much better than any other similar service. He has saved me a lot of money on shipping recently, and even more importantly, has helped me avoid shipping when there were delays that most likely would have caused the loss of entire frag packs. If anyone wants to utilize his services just shoot me a PM and I can point you in his direction.


Weather Events / Holidays

It is very important to consider the forecasted weather at both the shipper’s and recipient’s locations. The package will spend the majority of the evening at the shipper’s location and the majority of the morning at the recipient’s location. Extreme temperatures and snow should be avoided at either location.

It is also very important to consider the weather at the main shipping hub the package will be travelling through. Holidays, extreme temperatures, wind, snow, rain, ice, etc. can all result in delayed flights at these hubs. Significantly delayed flights often result in an overnight shipment becoming a 2 day shipment and dead corals.

I don’t have much experience with UPS hubs, so perhaps another member can offer their wisdom. I can provide some information on Fedex hubs. The main hub for Fedex is in Memphis, TN. The second largest is in Indianapolis, IN. There are also hubs in Ft Worth, Newark, Oakland and Los Angeles.

When you generate a Fedex label, there is a code below the tracking number in large letters. The first letter of this code corresponds to the hub the package is planned to travel through. A package can be rerouted during transit for a variety of reasons, but in most cases it will travel through the designated hub. So, it is possible to anticipate which hub a package will travel through and avoid shipping if a weather event is expected for that region. The codes are as follows:

X = Memphis, TN
N = Indianapolis, IN
A = Ft Worth, TX
E = Newark, NJ
W = Oakland, CA
Q = Los Angeles, CA
ANY NUMBER = Package will stay within the state

Shipping during Thanksgiving week and Christmas week, as well as other major holidays and other periods of high E-commerce (Black Friday) should be avoided as delays are rampant.

Also, once a label is generated for a certain shipping and delivery date it can be used without an issue on another date. For instance, if a label for a specific date is generated but the shipper needs to hold off on shipping due to a weather event, that label can still be used on another date. You do not need to cancel shipment and generate a new label.


Boxes

During the winter and summer months I recommend using solid, molded Styrofoam shipping boxes. The two biggest factors for insulation are thermal resistance and air intrusion. Since we are talking about only Styrofoam boxes the thermal resistance is equivalent to the thickness of the Styrofoam. So, the thicker the better. Air intrusion is equally important and often overlooked. The insulations effect is greatly impaired if gaps in the insulation allow exchange with ambient air. So, for extreme temperatures, solid, molded Styrofoam shipping boxes are much more effective.

I purchase mine from Uline, which delivers to me the next business day. This is very convenient if I am running low on boxes and fail to plan well ahead. They have a delivery time estimator on their website where you can put your zip code in and see how long delivery will take:

https://www.uline.com/Corporate/About_Locations

There are two box sizes I primarily use. The model numbers are S-7887 and S-9903. S-7887 is the smaller and has outside dimensions of 8”x6”x5”. S-9903 is the larger and has outside dimensions of 11”x9”x7”. The smaller has 1” thick walls and the larger has 1.5” thick walls.

xkbxpYQ.png


I often reference these as 2 lb and 5 lb boxes because that is their dimensional weight when shipping with Fedex. Fedex will charge you based on whichever is greater, the dimensional weight of the box or the actual weight of the box. The link below provides an easy to use calculator:

http://www.fedex.com/in/tools/dimweight.html

I ship primarily via Fedex, but UPS offers a similar calculator:

https://www.ups.com/us/en/help-cent...etermine-billable-weight.page#contentBlock-12

If your package weighs more than you anticipated, or more than is indicated on the label, it is not a problem. Fedex will simply bill you for the actual weight (rounded up to the nearest lb).

During more temperate weather I sometimes use insulated reptile shipping containers. These boxes require assembly but are much cheaper. Rather than a molded Styrofoam bottom, they are provided collapsed with 6 styrofoam sheets. The styrofoam is thinner and assembly can leave gaps at the edges. So for extreme temperatures they are not ideal in my opinion, but perfectly adequate for mild conditions. The Uline insulated shipping containers come pre-assembled, so they may be a better choice if you value your time more highly than saving a few dollars assembling insulated shipping boxes.

Here is one place to purchase these containers:

https://shipyourreptiles.com/shop/insulated_shipping_boxes/product


Heat/Cool Packs

Heat packs are essential for shipping during the winter months. Considering you’ll most likely be dropping off to Fedex/UPS around 5 PM and the package will be delivered before 12 PM the following day, a 20 hour heat pack is ideal.

I use UniHeat 20 hour heat packs. There is even a tropical fish on the label, so it must be right! I typically use one per box, however, if overnight temps are below 40 F I will use two with the larger boxes.

MPlR1o9.jpg


Personally I try to avoid shipping coral when the overnight lows are less than the high 20’s. It can certainly be done, but at increased risk.

One very important consideration for the heat packs is that they require oxygen to work. When you first take them out of the wrapper, shake them to get them started. When using solid, molded Styrofoam shipping containers one or two small holes are needed in the lid to let the heat pack breath. Otherwise it will stop producing heat after a few hours. A screwdriver can be used to poke a few holes in the lid, however, this can be a bit inconsistent and messy. I prefer to use an old soldering iron which produces very clean, controlled holes in the lid.

OrKw4mN.jpg


When packing everything up be sure to put the heat pack right under the holes. Also, the heat pack should never touch the bags the corals are in. It should be taped to the lid to prevent this from happening. The same goes for cold packs. I use Styrofoam packing peanuts to take up the extra space in the box and provide a barrier between the heat/cold pack and the bags the corals are in. I try to recycle packing peanuts from dry goods shipments I receive. I was using biodegradable packing peanuts made from corn starch, unfortunately when exposed to water or humidity they will shrink to almost nothing which can cause issues.

For cold packs in the summer months one can purchase gel ice packs from Uline or equivalent. Personally, I just put some ice cubes in a sealed bag. This also lets me fine tune how much of a cold pack I want.


Bags / Sealers / Cups

My go to bags for shipping frags are 3” x 10” bags from Uline, model number S-10939. I also use 4” x 10” bags for larger frags, model number S-5378.

https://www.uline.com/BL_114/Uline-3-Mil-Industrial-Poly-Bags

Thickness is a user preference. I prefer the 3 mil bags as I find these work well with my impulse sealer. I use an 8 inch impulse sealer on the “2” setting for consistent success. These can be purchased from Uline or can be found cheaper on eBay.

I’m not sure why more hobbyists and vendors don’t use impulse sealers. There is no leakage and it is much neater than tying a knot, rubber bands, or metal clips. Also, if you time it correctly, once the impulse sealer clicks indicating it is done heating, you can cleanly tear away the excess bag length. This is very convenient, as I always double bag, and it is much easier to do this without the excess bag length of the first bag. For really sharp, pointy coral like birdsnest, triple or quadruple bagging is recommended.

Ab9mz1g.jpg


Recently I have also started using 1 oz ketchup cups to protect the frags. Delicate, thin branching frags can get really beat up just from rolling around the bag. The solution for this is to take a 1 oz ketchup cup and cut and “X” in the bottom. Frag plugs can be inserted into this “X” before being bagged. This prevents the frag from rolling around and rubbing against the bag.

2lWOEbU.jpg


When sealing bags try to get as much air out as possible. Frags are not like fish, they do not need a significant amount of air in the bag for respiration. Air will only create issues, if a large pocket of air gets trapped around the frag for a long period of time the coral will not be happy.

I also highly recommend labeling all the bags with the recipient’s names and the name of each frag in advance of the ship date. This helps make sure you don’t miss anything, and also lets the recipient know which are which.


Final Packing / Drop Off

Once all the frags are in their cups and bagged up it is time to close everything up. I typically put the frags at the bottom of the box, cover them with packing peanuts, then put the heat or cold pack at the top directly under the lid. Again, care should be taken so that the heat or cold pack does not directly touch any of the bags with the corals in them.

Then, the lid is placed on and taped in place. The cardboard box is then taped shut and the label is applied to the outside. I typically cover the shipping label entirely with tape. This is especially important if you print your labels with an inkjet printer. The last thing you want is a package lost in transit due to a wet, illegible shipping label.

Finally, the box is dropped off at UPS or Fedex. I do not recommend using drop boxes as drivers often pick up earlier than the advertised drop off time. It is much safer to drop off at a staffed location. It is important to drop it off prior to the last pickup time for your shipping service. Both Fedex and UPS publish these times for the locations on their websites. Getting your package there at least 15 minutes in advance is always a good idea in case the driver is a few minutes early.
Any group clubs for better rates to ship over night, Tyler Johnson helps with getting better rates but very busy with aqua business. Please help
 

coralbeauties

Valuable Member
View Badges
Joined
May 6, 2014
Messages
1,105
Reaction score
910
Location
Yellow Springs ohio
Rating - 100%
3   0   0
A buddy of mine uses nex international shipping. I just shipped yesterday and the cost was $83 and the next cheapest price I could find was $99. I just tried to quote the same ship from eshipping, which was recommended as cheaper but the quote menu didnt work.
Jeff
 
OP
OP
gws3

gws3

Valuable Member
View Badges
Joined
Sep 4, 2011
Messages
1,108
Reaction score
1,643
Location
Balt. Co.
Rating - 100%
8   0   0
Once the boxes are taped up will enough air still get in through the air hole in the lid? My buddy pokes a hole in the side of the boxes into the cooler and inserts a syringe tubes into the holes and tapes them in place. I tried this for a practice run outside in 33 deg temps overnight and the water did get down to 61 deg by the mourning. Brought into the house and left all day and temp never exceeded 72. only using one pack. Two packs would have been better for outside but might have cooked the corals if they were being held inside a heated building or vehicle.
Jeff

If you only run tape down the center of the box on top where the two flaps meet it will be fine. If you cover the edges completely in tape then you'll like need a small hole through the cardboard and tape that is lined up with the hole in the lid to let a small amount of air to breathe.


Any group clubs for better rates to ship over night, Tyler Johnson helps with getting better rates but very busy with aqua business. Please help

I'll shoot you a PM and tell you who I use. Much better rates and customer service than any other service from my experience.


A buddy of mine uses nex international shipping. I just shipped yesterday and the cost was $83 and the next cheapest price I could find was $99. I just tried to quote the same ship from eshipping, which was recommended as cheaper but the quote menu didnt work.
Jeff

I'll shoot you a PM and tell you who I use as well. It'll likely be a lot better rate than shipnex.

If anyone needs the contact info for the service I use just shoot me a PM.
 

Boston reefer

Active Member
View Badges
Joined
May 4, 2015
Messages
296
Reaction score
522
Location
Boston
Rating - 0%
0   0   0
Awesome write up, thanks for sharing your methods. After multiple orders from you it’s nice to see how you go about packaging. I’ve always been very impressed with the top notch job you do when packing your corals Graham! Cheers from Boston, hope it’s a little warmer for you down there in Maryland :)
 
OP
OP
gws3

gws3

Valuable Member
View Badges
Joined
Sep 4, 2011
Messages
1,108
Reaction score
1,643
Location
Balt. Co.
Rating - 100%
8   0   0
Awesome write up, thanks for sharing your methods. After multiple orders from you it’s nice to see how you go about packaging. I’ve always been very impressed with the top notch job you do when packing your corals Graham! Cheers from Boston, hope it’s a little warmer for you down there in Maryland :)

Sure thing and thanks or the feedback!
 

minnowme

Active Member
View Badges
Joined
May 29, 2018
Messages
247
Reaction score
90
Location
College Station
Rating - 0%
0   0   0
Thankyou for posting this info. I will definitely try your style. I have had bad shipments partly due to me not packaging well enough. Thankyou for sharing.
-Mikey
“Aka” Minnow Me.


I’ve had a lot of questions recently from other members on how to ship frags. A number of people have told me they’ve always wanted to ship corals, but have always been too intimidated to try. I’ve also been told I am pretty kick-butt at packing/shipping corals, even better than some vendors.

So, for the benefit of the community I have attempted to compile everything I know about shipping frags. I know there are a number of existing threads that cover this topic, but I have not found any that cover the level of detail and tips and tricks I have picked up along the way. So I decided to create my own. I’ll treat this as a living document, as I’m sure there will be updates and additions.


Fedex vs UPS

This is a debated topic, and I am not going to recommend you use one over the other. I use Fedex myself.

The benefit with Fedex is they typically deliver in a climate controlled van. UPS typically delivers in their brown delivery van, where the cargo area is not climate controlled.

The benefit of UPS, in my opinion, is a more recent feature they offer called “Follow My Delivery”. Once your package is on the truck for delivery they provide a map of the driver’s location via GPS once you sign up for a UPS account. This is useful for the recipient, so that they can monitor the location and try to avoid a missed delivery if they live in an area where UPS will not leave packages unattended. Also, in inclement weather I have used this to track down the truck and take delivery when UPS was unwilling to ascend my snow covered driveway.

As far as which company is more reliable I cannot say, I have had plenty of issues with both over the years due primarily to weather events.

I always use priority overnight which delivers by either 10:30 AM or 12:00 PM the next day to most locations in the continental US.

Priority overnight is very expensive, especially if you are shipping across the country. If you sign up for a Fedex or UPS account they will give you a small discount.

There are a number of third party services out there that use a large account with the best rates to provide a more substantial discount. Shipnex is a well-known one. I have always been very hesitant to use these services because they lack customer support and are not tailored towards our hobby specifically.

I have recently started using a service like this that is run by a friend and fellow reef hobbyist. He’s incredibly reliable and even lets me know when there are delays at the Fedex hubs. His customers are vendors and reef hobbyists, so he understands their needs much better than any other similar service. He has saved me a lot of money on shipping recently, and even more importantly, has helped me avoid shipping when there were delays that most likely would have caused the loss of entire frag packs. If anyone wants to utilize his services just shoot me a PM and I can point you in his direction.


Weather Events / Holidays

It is very important to consider the forecasted weather at both the shipper’s and recipient’s locations. The package will spend the majority of the evening at the shipper’s location and the majority of the morning at the recipient’s location. Extreme temperatures and snow should be avoided at either location.

It is also very important to consider the weather at the main shipping hub the package will be travelling through. Holidays, extreme temperatures, wind, snow, rain, ice, etc. can all result in delayed flights at these hubs. Significantly delayed flights often result in an overnight shipment becoming a 2 day shipment and dead corals.

I don’t have much experience with UPS hubs, so perhaps another member can offer their wisdom. I can provide some information on Fedex hubs. The main hub for Fedex is in Memphis, TN. The second largest is in Indianapolis, IN. There are also hubs in Ft Worth, Newark, Oakland and Los Angeles.

When you generate a Fedex label, there is a code below the tracking number in large letters. The first letter of this code corresponds to the hub the package is planned to travel through. A package can be rerouted during transit for a variety of reasons, but in most cases it will travel through the designated hub. So, it is possible to anticipate which hub a package will travel through and avoid shipping if a weather event is expected for that region. The codes are as follows:

X = Memphis, TN
N = Indianapolis, IN
A = Ft Worth, TX
E = Newark, NJ
W = Oakland, CA
Q = Los Angeles, CA
ANY NUMBER = Package will stay within the state

Shipping during Thanksgiving week and Christmas week, as well as other major holidays and other periods of high E-commerce (Black Friday) should be avoided as delays are rampant.

Also, once a label is generated for a certain shipping and delivery date it can be used without an issue on another date. For instance, if a label for a specific date is generated but the shipper needs to hold off on shipping due to a weather event, that label can still be used on another date. You do not need to cancel shipment and generate a new label.


Boxes

During the winter and summer months I recommend using solid, molded Styrofoam shipping boxes. The two biggest factors for insulation are thermal resistance and air intrusion. Since we are talking about only Styrofoam boxes the thermal resistance is equivalent to the thickness of the Styrofoam. So, the thicker the better. Air intrusion is equally important and often overlooked. The insulations effect is greatly impaired if gaps in the insulation allow exchange with ambient air. So, for extreme temperatures, solid, molded Styrofoam shipping boxes are much more effective.

I purchase mine from Uline, which delivers to me the next business day. This is very convenient if I am running low on boxes and fail to plan well ahead. They have a delivery time estimator on their website where you can put your zip code in and see how long delivery will take:

https://www.uline.com/Corporate/About_Locations

There are two box sizes I primarily use. The model numbers are S-7887 and S-9903. S-7887 is the smaller and has outside dimensions of 8”x6”x5”. S-9903 is the larger and has outside dimensions of 11”x9”x7”. The smaller has 1” thick walls and the larger has 1.5” thick walls.

xkbxpYQ.png


I often reference these as 2 lb and 5 lb boxes because that is their dimensional weight when shipping with Fedex. Fedex will charge you based on whichever is greater, the dimensional weight of the box or the actual weight of the box. The link below provides an easy to use calculator:

http://www.fedex.com/in/tools/dimweight.html

I ship primarily via Fedex, but UPS offers a similar calculator:

https://www.ups.com/us/en/help-cent...etermine-billable-weight.page#contentBlock-12

If your package weighs more than you anticipated, or more than is indicated on the label, it is not a problem. Fedex will simply bill you for the actual weight (rounded up to the nearest lb).

During more temperate weather I sometimes use insulated reptile shipping containers. These boxes require assembly but are much cheaper. Rather than a molded Styrofoam bottom, they are provided collapsed with 6 styrofoam sheets. The styrofoam is thinner and assembly can leave gaps at the edges. So for extreme temperatures they are not ideal in my opinion, but perfectly adequate for mild conditions. The Uline insulated shipping containers come pre-assembled, so they may be a better choice if you value your time more highly than saving a few dollars assembling insulated shipping boxes.

Here is one place to purchase these containers:

https://shipyourreptiles.com/shop/insulated_shipping_boxes/product


Heat/Cool Packs

Heat packs are essential for shipping during the winter months. Considering you’ll most likely be dropping off to Fedex/UPS around 5 PM and the package will be delivered before 12 PM the following day, a 20 hour heat pack is ideal.

I use UniHeat 20 hour heat packs. There is even a tropical fish on the label, so it must be right! I typically use one per box, however, if overnight temps are below 40 F I will use two with the larger boxes.

MPlR1o9.jpg


Personally I try to avoid shipping coral when the overnight lows are less than the high 20’s. It can certainly be done, but at increased risk.

One very important consideration for the heat packs is that they require oxygen to work. When you first take them out of the wrapper, shake them to get them started. When using solid, molded Styrofoam shipping containers one or two small holes are needed in the lid to let the heat pack breath. Otherwise it will stop producing heat after a few hours. A screwdriver can be used to poke a few holes in the lid, however, this can be a bit inconsistent and messy. I prefer to use an old soldering iron which produces very clean, controlled holes in the lid.

OrKw4mN.jpg


When packing everything up be sure to put the heat pack right under the holes. Also, the heat pack should never touch the bags the corals are in. It should be taped to the lid to prevent this from happening. The same goes for cold packs. I use Styrofoam packing peanuts to take up the extra space in the box and provide a barrier between the heat/cold pack and the bags the corals are in. I try to recycle packing peanuts from dry goods shipments I receive. I was using biodegradable packing peanuts made from corn starch, unfortunately when exposed to water or humidity they will shrink to almost nothing which can cause issues.

For cold packs in the summer months one can purchase gel ice packs from Uline or equivalent. Personally, I just put some ice cubes in a sealed bag. This also lets me fine tune how much of a cold pack I want.


Bags / Sealers / Cups

My go to bags for shipping frags are 3” x 10” bags from Uline, model number S-10939. I also use 4” x 10” bags for larger frags, model number S-5378.

https://www.uline.com/BL_114/Uline-3-Mil-Industrial-Poly-Bags

Thickness is a user preference. I prefer the 3 mil bags as I find these work well with my impulse sealer. I use an 8 inch impulse sealer on the “2” setting for consistent success. These can be purchased from Uline or can be found cheaper on eBay.

I’m not sure why more hobbyists and vendors don’t use impulse sealers. There is no leakage and it is much neater than tying a knot, rubber bands, or metal clips. Also, if you time it correctly, once the impulse sealer clicks indicating it is done heating, you can cleanly tear away the excess bag length. This is very convenient, as I always double bag, and it is much easier to do this without the excess bag length of the first bag. For really sharp, pointy coral like birdsnest, triple or quadruple bagging is recommended.

Ab9mz1g.jpg


Recently I have also started using 1 oz ketchup cups to protect the frags. Delicate, thin branching frags can get really beat up just from rolling around the bag. The solution for this is to take a 1 oz ketchup cup and cut and “X” in the bottom. Frag plugs can be inserted into this “X” before being bagged. This prevents the frag from rolling around and rubbing against the bag.

2lWOEbU.jpg


When sealing bags try to get as much air out as possible. Frags are not like fish, they do not need a significant amount of air in the bag for respiration. Air will only create issues, if a large pocket of air gets trapped around the frag for a long period of time the coral will not be happy.

I also highly recommend labeling all the bags with the recipient’s names and the name of each frag in advance of the ship date. This helps make sure you don’t miss anything, and also lets the recipient know which are which.


Final Packing / Drop Off

Once all the frags are in their cups and bagged up it is time to close everything up. I typically put the frags at the bottom of the box, cover them with packing peanuts, then put the heat or cold pack at the top directly under the lid. Again, care should be taken so that the heat or cold pack does not directly touch any of the bags with the corals in them.

Then, the lid is placed on and taped in place. The cardboard box is then taped shut and the label is applied to the outside. I typically cover the shipping label entirely with tape. This is especially important if you print your labels with an inkjet printer. The last thing you want is a package lost in transit due to a wet, illegible shipping label.

Finally, the box is dropped off at UPS or Fedex. I do not recommend using drop boxes as drivers often pick up earlier than the advertised drop off time. It is much safer to drop off at a staffed location. It is important to drop it off prior to the last pickup time for your shipping service. Both Fedex and UPS publish these times for the locations on their websites. Getting your package there at least 15 minutes in advance is always a good idea in case the driver is a few minutes early.
 

coralbeauties

Valuable Member
View Badges
Joined
May 6, 2014
Messages
1,105
Reaction score
910
Location
Yellow Springs ohio
Rating - 100%
3   0   0
So if you guys want to use the same Fedex shipping service as I do send an email to [email protected]. Tell them Graham sent you. In my experience their rates and customer service are the best.
Tell us more about how this works. I got his quote for the shipment I sent to Kent Washington. It was $40 less then what I paid using nex international shipping.
thanks
Jeff
 

The Aquatic Arsenal

2500 Club Member
View Badges
Joined
Sep 24, 2019
Messages
4,026
Reaction score
21,352
Location
Greenville, SC
Rating - 0%
0   0   0
So aren't Ketchup cups only for Duncans?
You would want to use the condiment cups for euphyllia as well. I don't use them on Duncan's honestly.

You all would probably find better prices with Infinity packaging Supplies then Uline. I get my heat packs from Reptile LLC. I have found them to be the cheapest. Of course I also buy in larger quantities, but I think you would still like their prices.
 
OP
OP
gws3

gws3

Valuable Member
View Badges
Joined
Sep 4, 2011
Messages
1,108
Reaction score
1,643
Location
Balt. Co.
Rating - 100%
8   0   0
Tell us more about how this works. I got his quote for the shipment I sent to Kent Washington. It was $40 less then what I paid using nex international shipping.
thanks
Jeff

It basically works the same way. You send them the shipping info and they send you a shipping label. It's still all through fedex. I think shipnex is just charging you a lot more.
 

HAVE YOU EVER KEPT A RARE/UNCOMMON FISH, CORAL, OR INVERT? SHOW IT OFF IN THE THREAD!

  • Yes!

    Votes: 32 45.7%
  • Not yet, but I have one that I want to buy in mind!

    Votes: 9 12.9%
  • No.

    Votes: 26 37.1%
  • Other (please explain).

    Votes: 3 4.3%
Back
Top