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Aqua SD

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BwA_TR82

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Had my first order come in from AquaSd a couple weeks ago mostly consisted of goniporas my favorite lps blasto merletti, bkasto welsi, a zoa frag and a very nice bubble tip anemone. They are acclimating nicely over this past week. Overall they are a great company. There was a mistake on my order and they didn't send me the correct goni. Well they called me personally to apologize aboutnthe mistake and promptly fixed it. They will send the missing goni with the next order I have ready to go next week. Didn't see any freebies in my pack this time but it was my first time ordering from them. I was in their ebay auction. They know I love those long polyp gonis ❤️. Thank you Aqua SD for A++ customer service. Posted a picture of the gonis on a new rock I had moved from the sump.

20240429_142710.jpg
 
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TeamAquaSD

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Had my first order come in from AquaSd a couple weeks ago mostly consisted of goniporas my favorite lps blasto merletti, bkasto welsi, a zoa frag and a very nice bubble tip anemone. They are acclimating nicely over this past week. Overall they are a great company. There was a mistake on my order and they didn't send me the correct goni. Well they called me personally to apologize aboutnthe mistake and promptly fixed it. They will send the missing goni with the next order I have ready to go next week. Didn't see any freebies in my pack this time but it was my first time ordering from them. I was in their ebay auction. They know I love those long polyp gonis ❤️. Thank you Aqua SD for A++ customer service. Posted a picture of the gonis on a new rock I had moved from the sump.

20240429_142710.jpg
Glad to hear the experience was overall a good one for you.
My apologies again on the goni issue again but we are always here to help out.
Let us know if there is anything we can help with or any questions you may have in the future :) Happy reefing!
 
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.
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