I actually asked my salesperson ( which I will not name now) and he advised us that the prize would come from Radion directly so we had to wait for shipping. We were actually a little embarassed to ask, but we wanted to save you the shipping, LOL! But thank you again for responding I will send you a direct message with my details!!Hi, we had your raffle prize ready for you. You should've let someone in the store know. But no worries, we will ship it out to you.