Very Disappointed with CCK_8814 Quality and Corals / Vendor Dispute

[EliMelly]

Hi,

I am not sure this is the proper place for a vendor / hobbyist dispute, if it is not please let me know where to repost.

I recently bought $500 worth of corals from @CCK_8814; the purchase included a bright pink goniopora colony, a supposed dragon soul torch, and a rainbow goni frag. If there was just one issue I would have ignored it and moved on; however, there were multiple. First of all, the torch has a complete different coloration from a dragon soul and has just a pale green body with green tips. The torch skeleton was so short that when I used bonecutters to remove it the whole skeleton cracked. Next, the rainbow frag, had pretty much the same issue and was extremely difficult to remove from the frag and cracked into two pieces when I cut the glue on the bottom off. Last, the supposed "bright pink" goni is a lavender purple and nothing close to pink.

I understand that there can be user error and I am not a pro at fragging torches or anything. But I had another reefer / vendor over helping me out who was surprised with how short the stalk was. He was also certain that the "pink goni" was not anything close to pink and looked like one of the other colorations that Chris had for sale...

I reached out to Chris and was told that the torch and goni frag were my fault and that the goni and torch miscoloration was due to just "lighting"; however, the goni and torch did not have any pink coloration from day 1. His suggestion was that I send the pink goni back to him for a refund. At this point, paying for shipping as well as hoping a vendor that was already difficult to work with will send back the money is not much of a solution. I will ship it back if Chris sends me the money beforehand and covers shipping.

I have bought corals from several hobbyists and have never had any issues... Please let me know your thoughts on whether or not this is something the vendor bears partial, full, or zero responsibilty for.

I attached some pictures of what Chris originally sent me with the "wysiwyg", pictures of what it looks like in my tank without any sort of filter, and a picture that shows the height of the torch.


.

 

[CCK_8814]

Per our texts, I specifically stated the Goni was not bright pink. I also offered for you to return it. I cannot do anything with the piece you and your “pro” friend broke.

 

[CCK_8814]

Also you lied when I asked if you used bone cutters. Tell me the day you want to send the Goni back and I’ll happily send a label. So long as I get it back I’ll happily refund.

 

[CCK_8814]

And exact details stating how pictures were taken. For someone who says they’ve only been in the hobby 1 month I’m not sure how you’re tank is nearly ready enough for all the pieces you say you’ve gotten.

 

[EliMelly]

I didn’t lie about the bone cutters I did use them. The colony isn’t pink it’s a light purple at best. Your quality is crap and your way of doing business is dishonest. Anyone can see the difference between what your “wysiwyg” pictures and the corals that were sent.

As I stated send the money back first and the shipping label and I will send it back. I’m not the one who broke their word and sent a crappy product.

Another thing, you bringing up my tank age has nothing to do with the crap quality of the pieces you sent. That’s my responsibility and my issue if my corals don’t do well.

 

[EliMelly]

Also you lied when I asked if you used bone cutters. Tell me the day you want to send the Goni back and I’ll happily send a label. So long as I get it back I’ll happily refund.
Additionally, when you ask someone something the sentence tends to end with a question mark not a period. I didn’t say I didn’t use bone cutters, or lie about anything. I suggest you don’t insinuate anything else.

 

[CCK_8814]

You did lie. Bone cutters are not the correct way to remove the torch. Soon as you tell me the day you will ship the Goni back I will send a label. Soon as it’s delivered I will refund. It’s that simple.

 

[EliMelly]

Send the money first, you have completely broken trust. I’ve removed other torches with bone cutters without a problem. And you didn’t ask if I used them you stated. As I said questions end with a question mark. But clearly your grammar skills are just like your level of honesty, quite low and not very apparent.

 

[CCK_8814]

Then I guess I will not be refunding. If you decide to send it back I will happily refund it when I get it back. Until then best of luck.

 

[EliMelly]

Then I guess I will not be refunding. If you decide to send it back I will happily refund it when I get it back. Until then best of luck.

There’s absolutely zero reason to trust you will return the money in this situation unfortunately.

 

[CCK_8814]

I’m truly sorry you feel that way. I was very clear how my pictures were taken and offered to take them under different lighting spectrums per your request and you didn’t so I can’t change that. I have 100% made mistakes and if I have I’ve made them right. In this situation I didn’t, I sent you exactly what you wanted. But that’s neither here nor there, if you change your mind I’ll happily send a label free of charge and refund for the Goni once received. All communication needs to be here as well.

 

[EliMelly]

The torch you sent wasn’t a dragon soul and the Goni you sent wasn’t pink…