It seems like a bad idea to have a live sale if no one is available. This is usually an interactive process so it's hard to see why they HAD to have it today versus next week. Definitely casts a negative shadow over their live sale.The TSA team is in Dallas for Aquashella so there might be gaps while they are doing things there. They were dropping discounts for some people in chat that asked nicely earlier today.
I know they CAN do better than this.