The Neptune forum is a great source, but a bit technical IMHO. I don't mind it, but I'm educated as a engineer, so I'm a bit weird and don't mind reading technical publications, lol.Good point! Both times I have been stuck and had to reach out they also provided step by step instruction on how to fix it myself next time, so could get both with one stone hopefully - they can be a great resource! There is also the Neptune systems forum (I'd link but I think it is frowned upon to link other forums) that can also be some good reading
The Neptune official Facebook is about a crap show, lol.