Shout out to Red sea

klavmaister

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Shout out to Red Sea! I received an alert on Ato+ that the temperature sensor was defective. The app provided a link with "order a new one here," so I filled in my name and address. I got a thank you for reporting, and they informed me that they would send a new sensor probe within 10 days. I thought it was super cool that they resolved the issue so efficiently.
 

dschuffert

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That's great to hear, thanks for sharing!
 
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K

klavmaister

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Like covered by warranty?

Oddly, I had just read this post earlier this week: https://www.reef2reef.com/threads/red-sea-ato-water-level-sensor-failure.1059288/
Jepp


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