Dang that is tragic. It was a beautiful tank setup! Sorry to hear, hopefully your new tank lasts much longer.
I had that tank less than 2 years, the rate of growth was really good.
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Dang that is tragic. It was a beautiful tank setup! Sorry to hear, hopefully your new tank lasts much longer.
They have already agreed to send a new tank, but with the stand sagging I'm worried it'll just happen again. I already purchased an Innovative Marine tank anyway that shipped out yesterday and I'm hoping their tanks are much better quality. Plus having a metal stand sounds much more sturdy. I'd rather avoid Red Sea as of now.Red sea just agreed to send a seam split customer a new tank, see the thread popped up alongside this one
so, contact red sea, and show them that thread in the link for your communication to them
then update us on time to response from rs + quality of response from them, before your issue compounds
Update on reefer 900 seam
Hello so I had a previous thread about my reefer 900 seam problem and what to do about it got a bunch of replies and I’m happy to update a new tank free of cost is being sent By Red Sea!www.reef2reef.com
If it is under warranty they might. If not good luck. Mine failed 3 months out of warranty. They offered a replacement for a fee plus shipping. By the time I added it all up it was not worth it.would definitely contact RS ,they are well aware of these failures , may issue you replacement
If it is under warranty they might. If not good luck. Mine failed 3 months out of warranty. They offered a replacement for a fee plus shipping. By the time I added it all up it was not worth it.
Gerry
They appear to have serious adhesion issues. Materials, prep, training… something. You couldn’t give me one. I assume a replacement is going to fail as well.would definitely contact RS ,they are well aware of these failures , may issue you replacement