valley
Active Member
Hello, I’m having problems with my brs 4 stage ro/di unit. I’ve had the unit since December 2023. When the filters went bad and started to produce bad water, I changed them out and also upgraded the unit using the 150gpd water saver upgrade and booster pump kit on the brs site. Since then, the ro/di unit has only worked well once and it was the same day that I added all the new parts.
The first issue that I had was high tds water being produced even though I had just swapped out the sediment, carbon, and resin canisters. This issue randomly went away though. One day, I set up the rodi to make water and troubleshoot the issue but the unit magically decided to produce 0 tds water.
The second issue that I faced was with the flush valve/flow restrictor. The flush valve would not work when the water is on but it would when the water is turned off. What I mean by this is that when the water was on, the knob on the flush valve would lift up slightly and be able to be turned 360° without being able to flush the system. This issue is still recurring and I already contacted brs about it. They only offered to send out a replacement flush valve which didn’t work and then they said they can’t help because the unit is still making water and this is a rare issue that no one else has had.
The final problem is that my rodi unit is not producing any waste water. Water is still coming out of the product line perfectly fine and the tds meter is saying it’s 0 tds but isn’t there supposed to be a lot of waste water coming out? I’m not sure how long it’s been like this but I have been using the product water for my tanks and they’re perfectly fine. I will probably end up buying another rodi unit from a different brand but can I use the water this unit is making for the meantime? It’s pretty sketchy because of all the issues it’s had.
For reference, the pressure is at 80psi and all the connections are correct.
The first issue that I had was high tds water being produced even though I had just swapped out the sediment, carbon, and resin canisters. This issue randomly went away though. One day, I set up the rodi to make water and troubleshoot the issue but the unit magically decided to produce 0 tds water.
The second issue that I faced was with the flush valve/flow restrictor. The flush valve would not work when the water is on but it would when the water is turned off. What I mean by this is that when the water was on, the knob on the flush valve would lift up slightly and be able to be turned 360° without being able to flush the system. This issue is still recurring and I already contacted brs about it. They only offered to send out a replacement flush valve which didn’t work and then they said they can’t help because the unit is still making water and this is a rare issue that no one else has had.
The final problem is that my rodi unit is not producing any waste water. Water is still coming out of the product line perfectly fine and the tds meter is saying it’s 0 tds but isn’t there supposed to be a lot of waste water coming out? I’m not sure how long it’s been like this but I have been using the product water for my tanks and they’re perfectly fine. I will probably end up buying another rodi unit from a different brand but can I use the water this unit is making for the meantime? It’s pretty sketchy because of all the issues it’s had.
For reference, the pressure is at 80psi and all the connections are correct.
