RIP - Silicone Failure on RedSea 300XL my first "fancy" tank :(

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Santiimari

Santiimari

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I thought I'd get at least another 5 years out of mine. Do what you can, I almost got rid of it all... It's a big expense to be blindsided with. In the end I love the fish enough that they are going nowhere. Best of luck.
Exactly, I feel like I would have taken this better if it had been five or six years and then a failure.
 

jmichaelh7

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I did start doing research into acrylic last night, all the stuff I saw listed clarity as a CON for acrylic due to yellowing over time?? Do you have pics of yours posted anywhere under white light and how long have you had it?
Don’t yellow over time. I have recent post on my 3/4” . Be ready to pay $$$ though , they are light weight and a bit more pricier. Like I mentioned I sleep good at night now. The clarity difference from low iron to acrylic was pointed out by my wife.

To each their own though the reason I am recommending it because I been there done that! I also have pics of my seam busting at 2am on my thread :) many will argue with that topic too though
 
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Santiimari

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Sorry to see this and hope it works out for you.

If Red Sea doesn't replace it with the newer version and you need to buy new I can recommend Planet Aquariums. I am very impressed with the one I have.
Have several tabs open for them hehe, thank you!
 

d2mini

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Have several tabs open for them hehe, thank you!
I had a custom made 200g planet tank for a few years. It was a beast.

Even if Red Sea warranties your tank and sends you a new one, I'd sell it.
 

christwendt

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Sure thing, sorry it's a bit rough, screenshotted this from videos. You can see where the sand is all pooled in the front, but not along the sides. I have zero experience with this (until now LOL) but I would likely assume you might see bubbling first in the silicone before the pressure of the water could suck sand down through it while it leaked...

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dang thank you for sharing this but I’d like to think if I saw that I would act quickly but idk now I know. Thank you.
 

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Snoopdog

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When my Red Sea busted I replaced it with a Planet Aquarium, no worries so far.
 

Rovert

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Any thoughts or suggestions for a different manufacturer ? I'll forever be paranoid no matter what but surely a tank failing in 2 years is not normal :confounded-face:
I bought a CADE1800 just about this time last year. Aside from the metric fittings and off-center wier that presented some flow engineering challenges, the quality is outstanding. So far. ;-)
 
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Santiimari

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THEY ARE REPLACING THE TANK FOR FREEEEEEE!!!!!!! This at least gives me time to think over the tank changed when I am not in emergency mode.

AHHHH YAY THANKS REDSEA

@brandon429 I know you are tracking their response etc. I emailed them on Tuesday, they just confirmed that they will replace today with a G2.


 

jmichaelh7

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THEY ARE REPLACING THE TANK FOR FREEEEEEE!!!!!!! This at least gives me time to think over the tank changed when I am not in emergency mode.

AHHHH YAY THANKS REDSEA

@brandon429 I know you are tracking their response etc. I emailed them on Tuesday, they just confirmed that they will replace today with a G2.
Woa ! That’s sweet.

Now do you keep it or get something else
 

I never finish anythi

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Yikes sorry you had go through that , what a nightmare!

This is getting all to common with RS tanks now !
 

brandon429

why did you put a reef in that
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I will update the other discussion thread with that customer service outcome, the expectation is that everyone needing it will get that level of support. nice update
 
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