So for those of you who might face the same issue. It turns out there was an open connection due to shipping and once the engineer from RK saw it it only took a minute to get it fixed. The help was very fast.
I have run three types of tests so far and as I get to know the software better it is becoming easier. I think this concept is awesome and will only expand in the future. The machine is very well built. Honestly I think it is a bargain for under a thousand dollars (i pay that much for a light fixture).
I would like to see is RK starting to make reagents in bulk or getting API or others to make reagents in bulk so we can run these tests multiple times at a reasonable price.
I have run three types of tests so far and as I get to know the software better it is becoming easier. I think this concept is awesome and will only expand in the future. The machine is very well built. Honestly I think it is a bargain for under a thousand dollars (i pay that much for a light fixture).
I would like to see is RK starting to make reagents in bulk or getting API or others to make reagents in bulk so we can run these tests multiple times at a reasonable price.