Hey all,
I'm having a difficult time choosing between the Red Sea 350 and the Marine X 110.4. Both are very similar in specs and the size I want but I keep going back and forth between the two. Initially, I was set on the Waterbox because I continued to hear and read about the seams busting on RS. Then I started to hear that WB has poor customer service and RS will always (within reason of course) "make things right" and have great support. One LFS said they stopped carrying RS because of the seams and their products becoming inferior to WB so now they are sole WB distributors. They even showed me a RS they had running at the store that has a seam going bad. They then suggested going to another LFS close by who is having the same issue. I went there and they don't know what the other LFS was talking about because all their RS are great. They are distributors for both brands and the guy suggested RS over WB because of their customer service. I know RS has a bigger piece of the market so that could be a reason for seeing more issues with the seams, while in reality its the same (or less) percentage of failures as WB? I want a tank and stand that will last 10+ years... is that too much to ask for?! Any help would be greatly appreciated!!
I'm having a difficult time choosing between the Red Sea 350 and the Marine X 110.4. Both are very similar in specs and the size I want but I keep going back and forth between the two. Initially, I was set on the Waterbox because I continued to hear and read about the seams busting on RS. Then I started to hear that WB has poor customer service and RS will always (within reason of course) "make things right" and have great support. One LFS said they stopped carrying RS because of the seams and their products becoming inferior to WB so now they are sole WB distributors. They even showed me a RS they had running at the store that has a seam going bad. They then suggested going to another LFS close by who is having the same issue. I went there and they don't know what the other LFS was talking about because all their RS are great. They are distributors for both brands and the guy suggested RS over WB because of their customer service. I know RS has a bigger piece of the market so that could be a reason for seeing more issues with the seams, while in reality its the same (or less) percentage of failures as WB? I want a tank and stand that will last 10+ years... is that too much to ask for?! Any help would be greatly appreciated!!