Good evening.
My Nero 3 and AI Prime have been running without any issues for over a year! For the last few days, the Nero 3 has said it cannot connect to BLE. Sadly, I have not been able to turn on Feed Mode to feed. A few minutes ago, I tried fixing it, and accidentally deleted the AI Prime out of the app!! Now, it sees my AI Prime, updates the firmware, BUT CANNOT FIND A BLUETOOTH CONNECTION. So now my lights are off when they are supposed to be on and I cannot get the Ai Prime to be added back to my tank. I have deleted cache, forced stop the app and my bluetooth system settings, and have read every single troubleshooting article AI has and nothing has worked. PLEASE HELP I am worried that my lights being off is going to throw off the schedule of my coral and fish.
Thank you so much for reading this I appreciate it
My Nero 3 and AI Prime have been running without any issues for over a year! For the last few days, the Nero 3 has said it cannot connect to BLE. Sadly, I have not been able to turn on Feed Mode to feed. A few minutes ago, I tried fixing it, and accidentally deleted the AI Prime out of the app!! Now, it sees my AI Prime, updates the firmware, BUT CANNOT FIND A BLUETOOTH CONNECTION. So now my lights are off when they are supposed to be on and I cannot get the Ai Prime to be added back to my tank. I have deleted cache, forced stop the app and my bluetooth system settings, and have read every single troubleshooting article AI has and nothing has worked. PLEASE HELP I am worried that my lights being off is going to throw off the schedule of my coral and fish.
Thank you so much for reading this I appreciate it