Please help asap!!
Guys and gals I need some help! It's saturday and I can't get Neptune on the phone! My 350g system is running on Apex. Something has gone terribly wrong and I can't figure it out. Apex was losing connection a bunch this past week. it is hardwired to my router, and my internet is fine.
This morning I reset the apex with the little hole in the unit, and when it came back up, nothing would turn on. now on fusion, it says everything is connected and the status of all the modules is ok, but every single outlet, whether virtual or not, is set to off. IF I override an outlet to on, nothing happens, it switches after a little bit to OFF rather than going back to auto.
I really need help like NOW if anyone is willing to help out and knows what's going on. THANKS
Please feel free to call:
404-606-0181
Jesse in Atlanta
Guys and gals I need some help! It's saturday and I can't get Neptune on the phone! My 350g system is running on Apex. Something has gone terribly wrong and I can't figure it out. Apex was losing connection a bunch this past week. it is hardwired to my router, and my internet is fine.
This morning I reset the apex with the little hole in the unit, and when it came back up, nothing would turn on. now on fusion, it says everything is connected and the status of all the modules is ok, but every single outlet, whether virtual or not, is set to off. IF I override an outlet to on, nothing happens, it switches after a little bit to OFF rather than going back to auto.
I really need help like NOW if anyone is willing to help out and knows what's going on. THANKS
Please feel free to call:
404-606-0181
Jesse in Atlanta