Normal to not see UV?

[Seyferthb]

I have a brand new AI prime and I don't think the UV light works but I wasn't sure if maybe the human eye can't detect it. Any advice would be appreciated.
Pic 1 all lights on
Pic 2 uv at 100% everything else is at zero.

 

[luxdium]

The UV LED peaks at 409nm, so you should be able to see it if it's on.

 

[spsick]

I have a brand new AI prime and I don't think the UV light works but I wasn't sure if maybe the human eye can't detect it. Any advice would be appreciated.
Pic 1 all lights on
Pic 2 uv at 100% everything else is at zero.

View attachment 3047188 View attachment 3047189

The UV appears to be working in the first photo but not in the second. In the first photo the violet does not appear to be lit. He’s the diode chart for their website (assuming this is a Prime 16 HD)

 

[Seyferthb]

Thanks guys, I ended up exchanging it. The new one works.