What media are you using?
Follow along with the video below to see how to install our site as a web app on your home screen.
Note: This feature may not be available in some browsers.
What media are you using?
Was able to get mine up and running last time I was home. Still have a little fine tuning to do when I get back home . Using way less two part now
Did it start empty and fill over time?My reactor stays full. It does not operate as per the video. Any thoughts on this?
Is the drip emitter clogged? I haven’t come across this yet, but I still don’t have media in mine yet as my tank is still cycling. I do know that when I was testing it out, if I didn’t have the supplied drip emitter on the output line, it wouldn’t fill properly.My reactor stays full. It does not operate as per the video. Any thoughts on this?
Hmm... I absolutely loved mine but it just wasn't big enough even with the add on unit. Theoretically, it shouldn't be able to fill unless air was leaking out from a location it shouldn't have been.Seems to fill with the drip emitter on. Clean or not.
starts low and fills.
I've had countless problems with this thing from day one. Leaking pump housing. Cracks in the reactor. They sent me a reactor body. Leaving me with having to assemble from the old parts of the reactor. Pretty crappy experience.
My thoughts too. But it's filled completely so it should leak water if theres some sort of leak.Hmm... I absolutely loved mine but it just wasn't big enough even with the add on unit. Theoretically, it shouldn't be able to fill unless air was leaking out from a location it shouldn't have been.
I wish I did!My thoughts too. But it's filled completely so it should leak water if theres some sort of leak.
Any ideas?
I'm going to drain it and start again.
This is what they sent after MONTHS. I didn't buy a "build your own reactor." I bought a reactor.
I've been needing a a few other equipment pieces for my display. Just can't pull the trigger with them every time I go to add to cart.
I have to agree, I purchased many items from Avast and if there were any issues we were working together on the solution. They are on my preferred vendor list and I always look at their products first.I gotta say that in my experience, Avast has only been amazing when it's come to customer service. They've made it really easy to solve problems or get replacement parts even 3-4 years after buying something. I constantly find myself going back to them for equipment.
avast reached out to me. I purchased it because I've heard nothing but good things. Maybe they missed my email when I had a long period of not hearing from them and had to send another email. I'm sure they will make it right. I'm the type who feels like I'm bothering folks when dealing with problems. It's just been a long few months. Thanks @AVAST Marine hopefully we can figure it out.I'm sorry you were not happy with the replacement parts, I wish you would have simply reached out to us letting us know instead of becoming increasingly frustrated. I will look back and try and find your original support email and reach out to you to see what we can do to take care of this and get it up and running correctly.