It would be nice if you acknowledged when you were corrected, by people who spent their time typing up explanations for you. (As opposed to just moving on to your next concern).
My Trident Review
- Thread starter Moonrock
- Start date
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It would be nice if you acknowledged when you were corrected, by people who spent their time typing up explanations for you. (As opposed to just moving on to your next concern).
rkpetersen
walked the sand with the crustaceans
'Neptune's Lab'? The beta Tridents are mostly in hobbyist homes, including mine. We're not Neptune employees, paid contractors, etc.
The entire point of beta testing is to uncover and address issues so that other hobbyists don't have to.
Hi, I read the review and the thread but I don't understand how the Trident empties the vessel. Can't photograph where the vessel is located? Also is it possible to make a video inside during the test phase (showing the handling) ? Thanks!
chicago
Valuable Member
Installing one today.. seems to be hung up.. i followed directions.. no calibration for 72 hours.. did not plug in untill directed to. selected container .. 3500 ml and updated to the cloud.. still blue light.. not orange.. waited 10 min.. nothing so i then noticed an update for the trident software and performed that correctly..
it is now on current software.. dash board shows "intializing" above the alk, ca, and mg icons..
but still no orange light .. which according to instructions i need to wait for before i can do the prime... is that correct..
How long does it take to intialize.. ? and for the blue to change to orange?
it is now on current software.. dash board shows "intializing" above the alk, ca, and mg icons..
but still no orange light .. which according to instructions i need to wait for before i can do the prime... is that correct..
How long does it take to intialize.. ? and for the blue to change to orange?
chicago
Valuable Member
ok.. so now after the update.. the dashboard said prime a, prime b and prime c and prime sample.. just went back to the computer screen and now dashboard on the fusion for the trident icon says "Initializing"
chicago
Valuable Member
Hey Hey.. it turned orange.. for others doing the install. It does take some time.. half hour maybe longer after when it goes through the initializing. Now I am wondering if I need to wait for it to do its thing over the next few days... or can I ask for a manual test..
Yes it took my unit a bit get going but it worked in about a half hour.
I did not have to go through an update though.
Go ahead and run a test manually if you like.
The best practice is to wait a few days before calibration not testing.
I got busy and it was almost 10 days before I calibrated the unit.
Did change my results a little.
U
User1
Guest
Lol - well played.
MnFish1
10K Club member
I got my email from BRS stating that my trident was available. (I put my name on the list 10 minutes after it was available on the thread) - I have already made other choices.
U
User1
Guest
Email? I thought they called.
MnFish1
10K Club member
I thought so too - but I got an email (not a phone call) - The email came from a personal email at BRS - not the usual BRS email.
Hi There –
You signed up on our Trident product page to be notified when we had a Trident available for sale. I’m excited to let you know that we have one available for you! If you would like to purchase it, please give us a call at 763 xxx xxxx. We are here until 7pm this evening. You will need to call by the end of the day tomorrow Friday, August 23rd to claim your Trident.
We hope to hear from you soon!"
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