Hi folk,
I opened a ticket with CoralView for this issue, twice. I have yet to receive a response so I thought I'd return to R2R to see if there are any additional suggestions for me to try.
I don't want to make any assumptions. However, based on the contents of similar posts, I am guessing I know what the issue is.
Below is what I submitted to CoralView Support:
I'd appreciate any suggestions for other things I can try. I didn't use socks before the Klir except to polish water so I'm not fretting. I hope it is just a user error type of thing. I've only had them a few months and when I cleaned out the units they were quite nasty and it is obvious they do their job - when they work.
Thanks,
I opened a ticket with CoralView for this issue, twice. I have yet to receive a response so I thought I'd return to R2R to see if there are any additional suggestions for me to try.
I don't want to make any assumptions. However, based on the contents of similar posts, I am guessing I know what the issue is.
Below is what I submitted to CoralView Support:
2x Klir Di-4 Malfunction
I have two Klir automatic filters that are no longer working.
Symptom(s):
* Rollers do not advance.
* Water level rising causes unit to beep.
Notes:
* On one unit (unit1.master), the roll was depleted.
* On the second unit (unit2.slave), the roll was at about 20% unused.
* It took several weeks for me to receive Y cable to configure units into master, slave mode. Perhaps this explains the discrepancy in consumption?
Troubleshooting Step(s):
* I replaced the fleece roll in (unit1.master), only.
* Units continued to beep.
* I attempted to manually advance the rollers.
* I noticed the roll for (unit2.slave) looked as if it wanted to advance.
* I noticed the unused part of the roll for (unit2.slave) was wet and thought perhaps the roll was too heavy.
* I replaced the fleece roll in (unit2.slave).
* Units continued to beep.
* I had a spare controller thanks to master/slave configuration and so I swapped out the controllers.
* Manual advancing of the rollers does not work.
* Units continue to beep.
I'd appreciate any suggestions for other things I can try. I didn't use socks before the Klir except to polish water so I'm not fretting. I hope it is just a user error type of thing. I've only had them a few months and when I cleaned out the units they were quite nasty and it is obvious they do their job - when they work.
Thanks,