How did you get ahold of them? I emailed [email protected] on Tuesday but they have not yet responded to my email.A fast response from the CS rep:
"Thank you for your input – this is very valuable. We don’t want to compromise anyone’s aquarium, even for a small pin.
I am going to recommend the switch to a higher chromium stainless on this pin asap. The cost difference should only be pennies.
Please advise if I can send you a new pump. Sorry for your difficulty and thank you for your help.
be well!"
Hopefully the higher ups make the change!