- Joined
- Oct 29, 2017
- Messages
- 130
- Reaction score
- 108
I recently bought 36 corals from @Queen City Corals There was a variety of torches and hammers, a frog spawn, a Fox Coral, a few soft corals, a couple branching gsp, some leptos, and some SPS. I had put a ship date that was about a week out from when I purchased them and during that time one of the ones I had purchased was not doing too well so they called me up and asked if they could replace it with something else which I thought was nice instead of just sending me an unhealthy Coral. They also sent me one freebie which was a torch that did not make it. Didn't really look good when I got it and ended up with brown jelly disease but since it was free I didn't say nothing.
I had dipped them all in a melafix Marine dip and to my surprise only one of them had any pests. Everything has opened and has good polyp extension except for a couple torches.
A second torch has died from brown jelly disease and a third torch looks like it might be on the way out but soon too soon to tell. I had bought six torches and all plus the freebie. So four are still doing good.
I did not call them about the torches to see if I could get credit so I don't know their customer service aspect outside of the one incident before they ship the corals. I had taken them out of the water and threw them out and didn't take any pictures which is why I did not contact them. I may still give them a call and if so I will update this.
Overall I'm very happy. I know torches can be finicky and are susceptible to brown jelly disease. I just hold this latest one makes it as it is my favorite out of all of them.
Sincerely, Jason
I had dipped them all in a melafix Marine dip and to my surprise only one of them had any pests. Everything has opened and has good polyp extension except for a couple torches.
A second torch has died from brown jelly disease and a third torch looks like it might be on the way out but soon too soon to tell. I had bought six torches and all plus the freebie. So four are still doing good.
I did not call them about the torches to see if I could get credit so I don't know their customer service aspect outside of the one incident before they ship the corals. I had taken them out of the water and threw them out and didn't take any pictures which is why I did not contact them. I may still give them a call and if so I will update this.
Overall I'm very happy. I know torches can be finicky and are susceptible to brown jelly disease. I just hold this latest one makes it as it is my favorite out of all of them.
Sincerely, Jason