DESKMATE Q&A

[ESHOPPS.INC]

Hey fam! Here we will answer all your Deskmate questions and inquiries. Just leave your comment below and we will get back with you asap. Thank you so much for your support!

 

[noobster]

How loud is the return pump supposed to be? I set mine up a few days ago and the return pump is rather loud. I can hear it from across the room. I have tried disassembling the pump to find the source of vibration, but no luck. I most likely will order a Newa MN404 or a Sicce Nano to replace it.

Other than the above issue, loving it so far. Once it's cycled, will add some inverts and corals, but probably no fish.

 

[ESHOPPS.INC]

Hello! Congrats on your new Deskmate! Thank you for joining our #deskmatemovement . We apologize about the pump. Sometimes it happens. But if you're not happy with the pump, just give us a call (626)968-3678 or email us at [email protected] And we will gladly help you out.

 

[ESHOPPS.INC]

DESKMATE EVAPORATION RATE?

We have a few questions about Deskmate's evaporation rate. As some maybe concerned about the evaporation being so bad.

We did our test with the Deskmate we have running in one of our office. Using a 1 gallon container as the ATO Reservoir.
The Deskmate has Nano Fan on to keep water temp stable. Kessil A80 about 8" above water, Nano Skimmer running 24/7, Nano ATO system, and Deskmate has no lid while testing.

The 1 gallon container lasted 4 days with a little water left on the bottom.

In conclusion, the Deskmate's evaporation rate is: 1 gallon every 4-5 days.
Which is not bad at all for a Pico tank.

 

[CoffeeMugOfDoom]

@ESHOPPS.INC What are the dimensions of the main compartment and rear compartment?

I just ordered one and want to start building my rockwork. Figured I’d get started while I’m waiting for it to get here. Also need to figure out what I can fit in the rear compartment.

Thanks!

 

[noobster]

Display Tank - 10.5"L x 8.25"W x 9.5"H
Rear Middle Chamber- 4.75" x 3" x 8" (the 8" is the water line height)
Pump Chamber- 2.25" x 3"
Filter Sock Section 3" x 3" x 8" (this is the approximate dimension underneath the filter sock holder)

 

[CoffeeMugOfDoom]

Display Tank - 10.5"L x 8.25"W x 9.5"H
Rear Middle Chamber- 4.75" x 3" x 8" (the 8" is the water line height)
Pump Chamber- 2.25" x 3"
Filter Sock Section 3" x 3" x 8" (this is the approximate dimension underneath the filter sock holder)

Thanks!

 

[Steven Garland]

My only question is why orange color lol ?

 

[ESHOPPS.INC]

My only question is why orange color lol ?

Because it easily captures people's emotions. Also the glow of the orange resonates well with black.

 

[Steven Garland]

I replacable piece of colored acrylic or something of that nature in numerous colors (green,pink,orange ect) would be pretty cool for people who like that type of thing Nd have the ability to switch colors.

Not knocking it at all,you guys knocked it out of the park with the tank itself. Just the orange ain't for this fella

 

[ESHOPPS.INC]

I replacable piece of colored acrylic or something of that nature in numerous colors (green,pink,orange ect) would be pretty cool for people who like that type of thing Nd have the ability to switch colors.

Not knocking it at all,you guys knocked it out of the park with the tank itself. Just the orange ain't for this fella

We hear ya! W just wish other colors reacts as well as the orange one to led lights. But who know...

 

[TNReefs]

Just about to order mine up! Will an Ice Cap Nano Skimmer K1 fit in the middle chamber?

 

[TheSheff]

I recently setup this tank! I love it so far , but will the amount of micro bubbles go down? I have a ton coming in from the return.

 

[ESHOPPS.INC]

Just about to order mine up! Will an Ice Cap Nano Skimmer K1 fit in the middle chamber?

I have not checked the specs on that skimmer. But if it has a foot print of 4x3" then you should be good.

 

[ESHOPPS.INC]

I recently setup this tank! I love it so far , but will the amount of micro bubbles go down? I have a ton coming in from the return.

In our experience, after a few weeks of running the skimmer (break in period) the bubbles should go away. Otherwise if you don't have a skimmer running, just raise the water in the return compartment and that should fix it. In some cases where there is more flow than recommended, I suggest putting a foam or sponge to prevent splashing in the return compartment. If you have further issues, you can contact us at [email protected]

Thank you!!!

 

[mje113]

@ESHOPPS.INC Do you have information on the size/fit of the return nozzle? I'm trying to replace the stock with a 3d printed random flow nozzle, and 1/4" loc-line fitting is too small, and 1/2" loc-line fitting is too large. Is this a custom size? Has anyone figured out a way to replace the stock return?

 

[ESHOPPS.INC]

@ESHOPPS.INC Do you have information on the size/fit of the return nozzle? I'm trying to replace the stock with a 3d printed random flow nozzle, and 1/4" loc-line fitting is too small, and 1/2" loc-line fitting is too large. Is this a custom size? Has anyone figured out a way to replace the stock return?

Hello, Yes, you are correct. It is actually pretty close to WB returns dimensions but not exactly. @Vivid Creative Aquatics sells the RFG for our returns if you are interested.

 

[Vivid Creative Aquatics]

@ESHOPPS.INC Do you have information on the size/fit of the return nozzle? I'm trying to replace the stock with a 3d printed random flow nozzle, and 1/4" loc-line fitting is too small, and 1/2" loc-line fitting is too large. Is this a custom size? Has anyone figured out a way to replace the stock return?

@ESHOPPS.INC is correct, it is very close to the WaterBox Cube mini outlet - but not close enough. To get around this , we re-designed our 16.5mm to 1/2in adapters to fit both the DeskMakte as well as well as Waterbox tanks.

The new adapter is now manufactured out of our Flex material, giving the ability to fit both brands of aquariums.

16.5mm Modular Hose to 1/2in Loc-Line Adapter – FLEX | Vivid Creative Aquatics

vividcreativeaquatics.com

Also - both of the Limited Edition DeskMate Flow kits include this new adapter

Eshopps Deskmate Compatible Flow Kits | Vivid Creative Aquatics

vividcreativeaquatics.com

 

[mje113]

@ESHOPPS.INC is correct, it is very close to the WaterBox Cube mini outlet - but not close enough. To get around this , we re-designed our 16.5mm to 1/2in adapters to fit both the DeskMakte as well as well as Waterbox tanks.

The new adapter is now manufactured out of our Flex material, giving the ability to fit both brands of aquariums.

16.5mm Modular Hose to 1/2in Loc-Line Adapter – FLEX | Vivid Creative Aquatics

vividcreativeaquatics.com

Also - both of the Limited Edition DeskMate Flow kits include this new adapter

Eshopps Deskmate Compatible Flow Kits | Vivid Creative Aquatics

vividcreativeaquatics.com

Cool, ordered and arrived and installed today! Fits great.

 

[Fmchapman08]

Hey fam! Here we will answer all your Deskmate questions and inquiries. Just leave your comment below and we will get back with you asap. Thank you so much for your support!

Hello, I have had my Deskmate for a few months now and I feel like the return pump is super week. I took it apart again and cleaned everything just to make sure there wasn’t a blockage and it’s still just a trickle of water. Is this normal or did I get a dud?