Connecttion times out.

[Viperdragon]

Hi I just recived my k7 mini and I am trying to connect to the app. I have a auto dual band router and get can't my phone to the 2.4g but it still will not connect to the the light..

 

[Viperdragon]

@noopsyche

 

[noopsyche]

Hi
Please make sure the wifi signal is unobstructed. Please check 2.4ghz and 5ghz to make sure there is no duplicate SSID and password merged. then reset light and enter your 2.4ghz wifi password.

 

[vetteguy53081]

Hi I just recived my k7 mini and I am trying to connect to the app. I have a auto dual band router and get can't my phone to the 2.4g but it still will not connect to the the light..

Mine is on a 5g and no issues. Assure your APP is signed in to your device list and even try resetting router if it is

 

[Viperdragon]

Mine is on a 5g and no issues. Assure your APP is signed in to your device list and even try resetting router if it is

OK the app says I need to be on 2.4 I'll try resetting light and see if I can get it to work

 

[Viperdragon]

@noopsyche I have tried everything that I can think of indo not have access to the setting in the router due to it being a rented router from my internet provider. I have a jebao doser and pump both running through this router with no problems. But everytime I try to connect to the light it times out.

 

[adam87]

@noopsyche I have tried everything that I can think of indo not have access to the setting in the router due to it being a rented router from my internet provider. I have a jebao doser and pump both running through this router with no problems. But everytime I try to connect to the light it times out.

Comcast router? If it is use https://10.0.0.1 to log in.

• Username: admin
• Password: password

 

[Viperdragon]

Comcast router? If it is use https://10.0.0.1 to log in.

• Username: admin
• Password: password

No it is spectrum and I can only change username and password cause it all goes throihght there app

 

[TokenReefer]

Can you enable a guest network? (All your iot devices should be on guest anyway imo)

 

[TokenReefer]

Kind of a big solution here but go buy a good router where YOU are the admin. Just use spectrum's cable modem (what I do). You're paying a rental fee each month... Coulda bought a beast router for same price over time

 

[adam87]

No it is spectrum and I can only change username and password cause it all goes throihght there app

How to Log in to Your Spectrum Router (and Which Settings to Update)

Learn how to log into your Charter Spectrum internet router, plus which settings to update for better Wi-Fi and internet security.

allaboutcookies.org

 

[noopsyche]

AP connection is available. If you can't set the router, can go to the AP connection

 

[w3man]

I have the same issue. AP Connection does not even want to connect.

 

[Viperdragon]

I got the ap connection to work and works great for me. You may have to reset the light then do it.