Part of being a business owner is getting feedback. The good business men are the ones who listen and don't get sensitive and defensive about it. Your initial reply "You build it!" Though many people think that, the poster is intitled to an opinion and feedback without being torched. He is a potential customer after all.
Incredible corals reply shows they are a good vendor and worth working with.
You are very correct here Denver. We appreciate your insight. At the end of the day, our ClearView line is priced fairly for what it costs. Not everyone understands the back end time, overhead, and other costs associated with running a business and bringing a product like this to market...hell, I didn't know either before I started ArtFully Acrylic 6 years ago. It can be quite shocking at times. My infamous catch phrase around the shop has become "I've never had so much money going INTO the bank monthly...and I've never had so much money going OUT". There are no BMW's, Mercedes, or Maserati's in our parking lot, that's for sure .
We are a USA owned and run business. We are humble and indebted to our customers. Not everyone can afford a premium lid like this, but there are other products and DIY options that existed on market before this and still provide a solid means of protecting tank inhabitants.