I have a Ai Prime 16hd that will not let me update the firmware therefor I can not connect the light to the app/phone. I have tried resetting the light multiple times as well as the app with no luck. When I try to update the firmware i will get a message on the app saying either TIMEOUT or DISCONNECTED. I have also tried to update it using both andriod and ios versions. The app does recognize the light and will even make it light up when asked to identify the light but that's about it. My light has the following versions installed:
Firmware: 1.3.10
File system: 1.1.0
Product OS: 1.3.10
Radio: 3.1.0
WLAN: 3.1.0
Firmware: 1.3.10
File system: 1.1.0
Product OS: 1.3.10
Radio: 3.1.0
WLAN: 3.1.0